Truist

"Once again I'm waiting forever, 7 people in line, only 2 tellers and only 1 of them is working, the other one and 1 of the managers looks like they are trying to figure out something but not helping the situation. I have been trying to get my company to switch banks because this one is SO SLOW. The solution would be for them to hire more tellers but I've been here for 3 months and they don't seem to be trying very hard at that."

"I don't understand all the negativity of reviews here. Always treated with respect and friendly service. Today Nicki was absolutely fabulous and the other teller Ursula just as friendly. Maybe the customers leaving bad reviews don't know what they are doing, having a bad day or just a sense of entitlement like so many in this world. Have patience and be courteous. It goes a long way."

"I was with BB&T when it merged with Truist. I haven't had a single problem. The staff is courteous and knowledgeable. The drive thru is never packed, which I really like. I'll take a small bank to a large one any day!"

"My husband and I have been with SunTrust since 2004 with no issues. Now, with Truist, they appear to not know what they are doing as mistakes keep adding up. I attempted to tell what all has transpired but the characters are too many, so I am not able to go into detail. The people at this branch appear to be children left with no supervision. And when I told my husband that BB&T and SunTrust is who this Truist merger is with, my husband laughed and said that was SunTrust's big mistake, to merge with BB&T, and they should have left well enough alone. I wish there was room enough to go into detail but there isn't and I have to leave it at this."

"Since so many post reviews only when they are mad, thought I would post a positive one. I find all of the associates kind, helpful and call me by name. Brandon always goes out of his way to be pleasant. The only negative I have is the way they respond to fraud. I had to change bank account numbers due to fraud and their system is treating me like a brand new client! They attach a hold to every deposit. Doesn’t seem appropriate for a good business client! But overall, great service!"