Tampa Bay Federal Credit Union

"Julian was attentive and offered to assist me and thanked me for my business"

"If you don't want to pay monthly fees you are force you link your bank to them for payments...If I want a formal payout paper gues what there's a fee for that too....and if you try to talk to a human you will die on the phone waiting because they are trying to force the call back option. Never again"

"This bank is starting to worry me with the reduction of staff and cutting back on hours of operation. It almost feels like one day I'm going to go there and it's going to be closed for good. Seriously considering moving my money and accounts from there soon. TBFCU appears to give no care anymore to there customers. Bank appears to be now a shell of themselves - very disappointed after 27 years of loyalty I had with them."

"Walked in today to get started on a car loan approval Bernadine was so patient and was a GREAT HELP she kept great communication and informed me of everything. I absolutely loved her customer service. She definitely offered me world class customer service and need I say that’s a first coming from this institution…. She also enrolled me in some other great offers that I couldn’t refuse! She’s awesome!!!"

"Personal Banker, Ms. Bernadina Folz, help me obtain a used car loan. She was very professional, and patient. There were some issues that came up unexpected but. she went above and beyond to help me finalize the the sale. Thank you Ms. Folz."