Grow Financial Federal Credit Union: Headquarters

"Received new cards in the mail, that I didn’t request. I had to call to order a new one because one of the new chips wasn’t working. They charged me $20 for a replacement! What a scam. And they tell me it’s non-refundable because I requested it. I didn’t ask for it in the first place! I’m going to bank somewhere else."

"Very dissatisfied with Grow Financial due to hurricane Ian I received damage that wasn't covered by my car insurance, due to High deductible and FEMA relief, decline me as well. Growth financial only offered the disaster relief loan for a short period and I miss the deadline on that loan by One day so I'm out on that! Which I found out other Credit union are still offering. I won't qualify for due to the hard pull on my credit, from Grow Financial. from me try to get a personal loan for $1000 dollar to fix damage on my vehicle from hurricane Ian Grow Financial decline me on the personal loan for $1000 all I got was I'm sorry due to debt to income ratio they can't loan me the money Grow Financial did a hard pull on my credit which should be stated at application process that it's a Hard pull not Just stating a credit check. Now chances for me look for loan elsewhere are lower because of that hard pull on my credit which will drop my score more If I know first off it would of been a hard pull on my credit probably would not have decided to go with personal loan My debt to income ratio was good enough to get me in a Grow Financial vehicle loan but not good enough for me to get a loan to fix my vehicle. That hurricane Ian damaged ! Growth financial left me hanging!! I still owe on my vehicle still have to find a way to get damage fixed from hurricane Ian on my vehicle My my vehicle loan is twice as much as what I try to borrow Please makes it make sense now I need my back window fix on my vehicle can't go borrow no were else yet because of the hard pull on my Credit. Now I have to struggle and drive my vehicle without a back window and make my vehicle payment that I have financed through Grow Financial that decided not to helping me in time of need. Grow Financial is apart of having my debt to income ratio High it's like no place I can turn. reach out to Grow financial as My Financial institute just to get declined because of debt That I partially owed to GROW FINANCIAL All I received from Grow Financial is sorry and is there anything else they can help me with please makes it make sense why ask me if can help me with anything else when I asked for help you decline me with what I needed help with but they said there here for your financial needs lies with no remorse either"

"If I could give 0 stars I would. This bank, yes I said bank, they are not a credit union in my book because they are for profit not non-profit. I signed for a 7% interest rate and they were scamming. I've been paying on my loan for 1 year and 3 months and out of over $5000 Grow has pocketed over 3k of it. When I called to find out why they are over charging me for interest they said oh you have to pay $5.40 a day PLUS interest!!! So no matter how much you owe you will always have to pay a minimum of $162 A MONTH for them to just HOLD the loan! So I'm not paying 7% interest I'm actually paying 14!!! I have good credit and could have gotten my loan from anyone!! I didn't pay this much when I was paying Capital 1 28% for my very first auto loan! Whatever you do, don't EVER get a auto loan from this fraudulent, predatory BANK. Hard money lenders don't charge this much!!"

"Terrible place to bank. They advertise they’re all about helping their clients but all they see are dollar signs. The bank tellers at their bank locations are nice, but we constantly had issues with cooperate holding our money for days and are content with their members struggling in the meantime. They always encourage me to “apply for a credit card” but they’re the only bank/company that won’t approve me. Would not recommend this bank it’s nothing but issues and “unfortunately there’s nothing I can do” attitudes."

"This is the most awful credit union on the planet! I was basically robbed of thousands of dollars on my car loan. I purchased a vehicle about a year ago and the auto dealer assigned my financing through Grow financial. For about 6 or 7 months I never missed a payment or was never late. I decided to make 8 months of payments on my loan which accounted for about $5000 dollars. One day I decided to log on to my personal account on the website and I noticed my balanced for my car did not move down at all. I called Grow Financial inquiring why my balance has not decreased. I was told by the agent that " The statement will only show 3 payments at a time. It will reflect after posting." So I figured I was good knowing I had paid 8 months in advance on my loan. Just recently I received a past due notice from Grow Financial for my auto payment. When I called the credit union I was told that you can only make 3 payments at a time and the rest goes to the principal! WHAT?? I have never heard of such a thing. Long story short, they took all the money I paid on the loan off the top of the loan because they wouldn't get their money in interest because the car was moving to get paid off early. Fair to say I am no longer with these thieves and they have not heard the last from me yet!!! Do not do business with this fraudulent company."