La Familia Pawn and Jewelry

"Upon arrival there was ample parking with no debris in the parking lot. Facility was well lit, clean and had ample space to move around. I was instantly greeted by an employee in good spirits that was well dressed, well spoken and well trained in his duties. I was guided instantly to the item and then appropriately taken to an area where I was informed on operational aspects. Upon deciding to proceed with the purchase the employee negotiated a price while bringing me to the transaction area which was noticeably appropriate behavior to which a price was agreed and the transaction was finalized. They only aspect of the sale that disturbed me was a small window of 24hours for a return. That seemed a little unreasonable. However the item is fully functional and the purchase was a positive experience for all involved. So with that I will recommend engaging in business with this entity!"

"Stop here! If you are looking for any services at a Pawn Shop, you must stop here. The customer experience you get is better than high jewelers. Franky greeted us as soon as we walked in. He is truly a genuine soul and deserves all the blessings. Technically I was only window shopping, however I ended up spending $230. Haven’t had a great customer experience in such a long time. Give this man a raise La Familia, as a person that has just became apart of your family, Franky deserves all the blessings"

"Great place with wide selection of merchandise. Mark and Orlando were awesome and the rest of staff was courteous and knowledgeable. We will definitely be back for more business!"

"I went to this location for the first time yesterday afternoon. I was promptly greeted by Avery, who was very friendly, helpful, and professional. I had a diamond bridal set I wanted to sell and he gave me a very good offer. I had been to a competitor on the same street earlier the same day, where they automatically refused it. I have visited several pawnbrokers in the area, trying to find the best one. However, If you are looking for the best deal, I highly recommend La Familia. I have also been to the Seffner location and have always had a good experience there as well. I believe I have found the best!"

"I stop by pawn shops now & again looking for deals on gold & designer handbags. I hadn’t been here in awhile. Today Lori helped me. So impressed with her patience, people skills, sales instincts, and strong work ethic. I briefly mentioned my side business as a buyer/seller. She let me know they can always negotiate a fair price for purchasing several pieces. I wasn’t ready to purchase but browsing inventory with Black Friday approaching. I didn’t even say that’s the reason. She kindly let me know about the Black Friday sale in detail & best times. I walked right back in realizing I forgot to see the handbags. I spotted 1 and Lori worked out a good deal for me. I happen to be a manager in sales for a nation wide company. I got my start in sales first. Not only does Lori have great customer service skills & sales skills that leaves a memorable experience for buyers."