The UPS Store
21301 South Tamiami Trail, Estero, FL 33928
Hours open
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
10:00 AM - 3:30 PM
Sunday:
Closed
Photos
Location & Phone number
21301 S Tamiami Trail #320, Estero, FL 33928, United States
About the Business
The UPS Store located at 21301 South Tamiami Trail in Estero, Florida, is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has got you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your items will be handled with care and efficiency. Visit The UPS Store today for all your finance and store needs.
Reviews
"This store was very pleasant to deal with. I was able to mail my envelope Certified and return an item to Amazon without any issues."
"If you use this UPS store expect to wait in a line that goes out the door. I waited in line for 20 minutes and ended up leaving because I still had at least 7 customers ahead of me waiting. I saw 4 different workers while I was waiting but only one was helping customers. Maybe find a better system so you don’t have people lined up out the door. After reading other reviews clearly this UPS is NOT RECOMMENDED as everyone else seemed to have a horrible experience too."
"If I could give ZERO stars 100% would. 4 employees. Zeros greetings. Zero personality. Go to 1 who can only do returns. She says go to someone else she can't do all types of returns. 10 min wait for the next lady to charge a $3 fee for a Amazon return. When Amazon advertises only a box needed. Next ups store had no issue accepting the return, at no cost."
"Every time I go into this ups the staff are talking amongst themselves or on their phones while we customers wait. I am sure Amazon returns bog them down but ups is contracted to them to handle this. I recently returned a small rug. The instructions were to just roll it up and tape it together. They insisted that I wrap it in plastic. No problem until I found out that would cost $31 ! I went to Publix and got some press and seal. I was asked to leave the store because preparing a package isn’t allowed. I took my stuff outside in 90 degree heat. Then a small miracle happened. A guy in a truck saw what I was doing. He jumped out of his truck with a roll of shrink wrap! Took the package into the store and returned the rug. I avoid this store. Horrible customer service."
"When I was looking for a UPS Store near me, I saw this location had 1 star, but I thought that it was certainly a mistake, because the location that I typically go to is nothing but phenomenal. Since I only needed to drop off packages, I figured I would use this location anyway, because I figured how bad could it possibly be. Well, their customer service is horrible! The older of the two ladies behind the counter seemed extremely bothered to have to help people. I will never go back to this location again, and these reviews do not lie."
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