Ocala Freightliner

"In and out I had spent 2 days at the loves service center with a faulty brake sensor. Ocala frieghtliner checked me in, diagnosed and repaired it, and had me out within 4 hours Very satisfied"

"Very busy truck service location. Over a couple days they diagnosed the problem, ordered the part (with expedited shipping) installed the part and tested the repair. Very knowledgeable staff and technicians."

"Terrible service...I came for a simple replacement of the ABS module.  When asked how long it would take, they replied that they did not know anything and could not even answer when someone would come and take care of this breakdown.  But they immediately said that you need to leave the truck and go to the hotel and they will call you back."

"I took my NPR to them telling them I just bought it used. The transmission light was on and then went off. I checked the trans fluid and it looked dark. I took it to them asking them to flush the trans fluid, check the brakes, if worn replace and while they have it do an oil change.I was told they don't do it that way, they will instead look it over and give me a quote. The next day I get an email explaining how I owe almost $1400 and if I want the work completed here is each bid. That would total 4k. So apparently they say they took the tires off to look at the brakes and then put them back on which cost $192 per hour for double work when they could have just replaced the parts right then. They checked the trans dip stick and agreed with me that yes it is dark, it should be replaced and then changed the oil, apparently an air filter and greased it which wasn't asked for. So they felt bad that I didn't know they would charge me like that and only charged me $1300 for my oil change and I picked my truck back up. I live an hour away and had my wife drive a separate vehicle both times to get this done. So I have 8 hours of wasted time and fuel only to get a $1300 oil change and I still have to do the brake work and trans flush. Such a ripoff!"

"Had truck in for a week ), they replaced a bunch of sensors and said it was fixed. Went to pick up and same issue still with warning lights. Took it back in and sat another hour, this time they said fixed some wires that were rubbed. 2 days later all lights back on including eng light. Had to take to another dealer and get a new harness. Problem solved. Service desk guys were nice and kept me informed, but this dealer did not fix my truck and cost me a week of downtime ."