Mckibben Powersports Lake Wales

"1/6/2024 My husband and i go by the entrance with the truck and jeski i get out of the car and i was fixing my akirt and this employee come out of saying move the truck you bloking the entrance i as he was approxhing to me i tell him please do not talk to me this was because im a custumer bringing the ski for service and this haplendoutside while i walk inside everyone was by the entrance door and i was mad and upset i started telling this employee there way to talk to people you are not going to talk to me this way i ask for his name he say he name was austin i ask for last name he say he wasent going to give it to me he said the sale manager hear everything and he was looking at us if the sale manager was seeing us why did he did not approach to me saying what happend? Or is everything ok? So this is ok to talk to a custumer like this? I will keep coming to bring my ski for service odviously because i pay for this but rather than that i will not purchased something here never again ! I will not recommend this location ! I try taking a picture from him but he gave me his back all the time"

"Had a great experience at McKibben Powersports! Huge thanks to AUSTIN in sales!!!! quick, simple, and excellent service. My little man loves his new electric bike with awesome safety features. Special thanks to Brad in parts for hooking us up with all the safety gear. Appreciate making it easy! ask for AUSTIN"

"I purchased a Kawasaki 112 KX from them in September. It was the best and most fun buying experience I've had. Austin did an excellent job of handling the sale. Felt very comfortable and trustworthy working with him. Bradley in the service department was very nice and helpful going over everything about maintaining the bike and gear I need. Jeff in the finance department did an excellent job explaining the paperwork. They all had a great sense of humor and made it fun. Thanks again for everything. Would highly recommend them for your next purchase. 10/10 and will definitely go back to them for my next purchase."

"So! Where do I start? Took my daughter to look for her 1st bike. I'm usually the guy to say (buy a clunker first), but she wanted it done right from the get-go. My 1st option would have been HD. But she is the sports bike kind of girl. Called Ryan over the phone, and he seemed nice. And he was, upon looking around and finding the bike we were looking for I asked. If we do buy, do you guys cover the school? (No). Some gear? (No). Apparel? (No). Dude! We are buying a $16K bike, and you guys offer NOTHING? He said we just had lunch! We have hot dogs.. my man hooked me up with some hotdogs. (I have to give him credit for that). Later, I told him. Look, man, if it were my choice, she would be getting an HD. She would walk off the dealer with much more. So then he offered me a shirt, a hat and even a freshener. Will I get paid to advertised for you guys? And where in that heck will place an air freshener on a bike? "This guy." We got the bike, a few hotdogs and a whole lot of debt. Take this review as you please, I am not mad at Ryan he did what he could with what he had. But a bit disappointed and how little stuff you get from these places anymore. Oh! I forgot. They won't even fill your tank up. I think they only put a gallon of gas in it, BEFORE they take the bike for a test ride. Had to go straight to the gas station after buying a brand new bike."

"It was a great process Austin Binks was an awesome salesman. Didn’t push us or try adding more or up sale us will definitely be back and will be recommending this place to everyone!"