The Home Depot

"Suzan at the service desk near lumber was amazing, after I had a bad experience with another employee. She jumped right in and saved the day. She is amazing and knows exactly how to treat customers and understands customers come first, this women deserves a raise, promotion, or very well deserved recognition!!!"

"My husband and I stopped in last night to purchase a new dryer. Although we had to order the model we liked, delivery is just a few days away. However, the reason for my review was the service Patricia provided. Patricia is very knowledgeable and helpful. She went above and beyond, looking for the model we were interested in and even looked to see if a close by store had it in stock. She made perfect eye contact and had the best personality. Thank you Patrica for the best experience. You are exceptional at what you do."

"Waiting over 30 minutes lake wales fl for 5 cases to get down 4 people look ok give me a minute still waiting poor customer service my time is money especially since I’m still working get materials I need with 3 hours left to work to get the job done now been 1 hour later leaving a review while waiting"

"We stopped in for some flooring because our local Home Depot seems to have less in stock than this particular one. We found everything we needed and the staff were helpful and friendly. One minor issue with this particular Home Depot is got the customer service desk does not have a large enough area for people to stand out of the way of the aisles and especially with the holiday displays in the aisles and made it quite difficult for Shoppers to navigate we even observed a shouting match between some customers as a result. I've always thought it's strange that big box stores would make their aisles almost too narrow to push the carts through by putting a bunch of product right in the aisle instead of on the shelves. And I'm aware it's probably mostly a holiday issue but it was particularly pronounced. But we got everything we needed and didn't experience any difficulties."

"I went there this morning to ask questions about some paint I need so I can do some painting, there was no one in the paint department I went to customer service ask if she could call someone she said she would. After 20 minutes still no one came so I ask a assistant at the self checkout if she could get someone she said she would call and she did over the speaker system I heard it still no one came. A man that works in electrical I think walked bye and I ask him he said no I don't know anything I can't help. Then another customer came and needed help I said well good luck because by now I'm waiting over 30 minutes with no help. I said this is nuts I'm going down to Lowes forget Home Depot. It is a same businesses don't have workers and they are making millions of dollars."