Ranalli Parasail

"BEWARE February 2024 update. Good luck on your refund. You will wait 3+ years. Since March 2021 Ranally Parasail fails to refund our $200 for the well in advance Covid cancellation. Ranalli Parasail practices STEALING clients'money, and avoid communication with visitors from other states. As local guide and traveller I have never imagined this SCAM could be taking place in USA today. Should you give your money to this kind of thievs or give business to other, honest companies? See how you can also be robbed by Ranalli Parasail and be smart. In March 2021, as we planned our travel to FL, paid $200 for parasail reservation. While in Miami family got Covid. We immediately called and cancelled in advance so Ranally could take other people, and asked for refund. We rerouted our trip to drive to nature places with no people around, no public gatherings. All other activity reservations involving crowds have been successfully cancelled and refunded - but not Ranalli Parasale UP TILL NOW despite numerous contacts the Ranalli Parasail Company still keeps our $200, for which they did not provide any service and, as we cancelled well in advance - they made double profit. What kind of miserable situation company and people should be in, to desperately and dishonestly cling on someones $200 and run away and throw the phone when hearing we called? Everyone sees how Ranalli Parasale - taking advantage robbing visitors that live far from FL. They do not care if someone has Covid or other Deadly sickness riding with you. And it's a fact-covid killed millions worldwide, and few people in our church passed away. But Ranally parasale only care how to get a hold of your $. If you got a problem- good luck on refund. Since March 2021 Mr Ranalli was further dropping the phone when I called, then not answering, picking when I called from another number and dropping again. First call he was very nice, saying come to FL for your free ride. But when we said we are from west coast and have other plans for next vacations and asked for refund of our money - Rannali became rude and started dropping the phone, hiding, even complaining "not appreciating the negative review". Later I had a call Aug 9, 2022 with Chase. He asked to write to him a message and he and his wife would resolve. Email sent with all discussed info snipshots bank xfer, also message via company website sent. Guess what? Silence. Zero result, no email response, no callback from Chase, or personnel of Ranalli Parasale. This is a clear aged sign that Ranalli Parasail company - if they can rob a client they will not waste the opportunity. Chase was not able to resolve refunding my money. Ranalli and Chase and Co, this is not Italian mafia Sicily 1920, this is USA today. BEWARE you will surely see their real personality if you ever need to cancel or refund. God gives the thieves - exactly what they deserve - and abundantly. Per today Ranally Parasail company still delinquent and failed to refund $200 for nonprovided service on in advance Covid cancelled appointment, paid to them in March 2021. Will keep updated untill resolved."

"We went parasailing on 8/5/23. The booking was very easy to complete online. The meeting point and registration was a breeze. The actual parasailing was amazing. The captain and first mate were very good at describing instructions and providing a very memorable flight. Will definitely use them again when in the area."

"Best experience ever! Super easy to book and everyone was so friendly and professional. 6 people in our group and we all had the best time!!!"

"Wow!! This was such an awesome experience! Everyone expects this to be thrill ride and such. But it was absolutely the opposite ! So calm up there! Beautiful views and just a great all around experience! To add a bit of thrill I recommend the toe dip! They have several heights to choose from and if you are worried, start lower. I will reassure you that you will do it again at a higher altitude! They will add pictures to your package, and you get plenty!!"

"Rating this 5 stars even though my own performance only deserves 1. getting a reservation and checking in was a breeze. The boat was beautiful and clean and the staff friendly and informative. Our group had a great time and enjoyed most of it, with the exception of my seasickness for which I deeply apologize. Turns out, you can vomit on yourself at 1200 feet, who knew? Haha, so sorry about that, thanks for the gum! Would recommend, even though I personally never will go again. Don't know until you try! Including a fun photo for all to laugh at :)"