Gulf Coast Vacation Rentals

"I rarely write reviews but I wanted to highlight the excellent service provided to us by Callum Valentine in connection with booking a house in Lido key for next season.He was a pleasure to work with and made the process as simple and painless as process. He was extremely responsive and clearly and patiently explained available booking options and alternatives that best suited what we were looking for. I wish that all of my experiences with travel professionals were as positive."

"I would highly recommend booking with Gulf Coast Vacation Rentals. My experience in modifying a stay to accommodate my family was smooth and efficient. Callum Valentine assisted me and went over and above to ensure our vacation would be a success and made the process very easy. He was prompt and polite and gave me excellent customer service! Thank you Callum! We look forward to our stay!"

"Callum is AMAZING! He made booking easy and was a pleasure to work with. (We had initially booked via AirBNB and the host canceled our trip six months after we booked it.) Thanks to Meredith Van Vaals (my incredible real estate agent) and Callum at Gulf Coast, we are set for our vacation rental. We will never book any other way again. We can't recommend them enough!!"

"We arrived on a hot Saturday afternoon and AC was not working. We had a 4month old infant with us, who we worried would overheat, so ,needless to say, we did not sleep well that night. We called the management company many times and it was not fixed until Sunday morning. Management was very apologetic and promised to “make it up to us”. On Sunday night we discovered that our emergency exit door was unlocked and anyone from the outside could come in. It required a key to lock it and only the building manager had the key to this door. The management rep literally said “well, fingers crossed that nobody will come in tonight” very reassuring as they tried to get ahold of one of the building managers. Sunday night nobody slept because the condo wasn’t secured. We called them Monday morning and they assured us it would be taken care of by the end of the day Monday as it’s a security issue. Monday night rolls around and the door is still unlocked - they continue to apologize. Tuesday - the same thing. Emergency Door is unlocked all day and there’s zero communication unless we call - they continue to apologize but nothing is actually done. Wednesday morning - there’s no communication so we call and finally they answer that the door was finally locked Wednesday afternoon. So one day without AC and it took 3 more days to secure the condo. Half of our stay. Now they did offer us a late check out, but in terms of “making it up to us” for all the inconveniences and problems during the stay - it has now been close to a month and even while calling almost every day, I have yet to hear from anyone on the status of refunding a few nights. I call and the reps profusely apologize and say somebody will reach out to me the same day.. and radio silence. If I was the owner of this beautiful condo and knew that it was left irresponsibly unsecured, not just as a safety issue for renters but as a liability for the property in general - I would be livid to find it took 3 days and a very persistent renter just to secure it. Not sure if they will even care about this poor review, but thought anyone else considering renting should be aware of this lack of communication if there are any issues during your stay."

"I am delighted to provide review for Eugene Martinez, our dedicated Account Manager at Gulf Coast Vacation Rentals. Working with Eugene has been an absolute pleasure. Eugene's unwavering dedication and expertise in property management have made a significant positive impact on our properties. He consistently communicates effectively, handles challenges with grace, and maintains excellent tenant relations. We wholeheartedly recommend Eugene for his outstanding contributions to our property management operations. Thanks and Best of Luck Eugene!!!"