Cazabella Apartments

"Cazabella has really improved the quality of the apartments and management. Before I moved in, I was very nervous because of the bad reviews online, but I did it anyway, and thus far, I have been very satisfied with my apartment and the management and maintenance staff. I would suggest signing for one of the renovated apartments, as they come with new floors and new appliances. But, overall, I have been very happy here. My appliances work, I have not had any bug issues (even through the heat of August/September), my AC works great, and the apartments are very spacious. The apartment is not perfect, of course, but my "complaints" are really just personal preferences. Sometimes you have to call the office multiple times to get ahold of someone, but I think a lot of that has to do with new management adjusting. I am confident that the office will continue to improve and I currently plan on re-signing my lease."

"Still a terrible management despite claiming to have renovations and improvements. Miscommunications between management and maintenance have made the lives of people in these apartments incredibly stressful and frustrating. Any reviews above 0/1 star are not true at all. Disappointing that they’ve basically tricked people into a lease for apartments that have regular plumbing issues, roaches, and I’m sure a host of other problems. Unacceptable."

"I am only giving them the two stars for the kitchen and the size of the apartment. These are NOT RENOVATED. You could get an Ikea kitchen to look better than the flimsy thrown together kitchen with their faux quartz countertop and they're freshly warping fake wood cabinets. Even the bathroom is still in the 80s. The floor in my apartment is uneven and there's a loose floorboard popping up. Even though they claim this place was properly inspected before I moved in there are so many things wrong I cannot even list them all here. Not to mentioned it was just plain dirty when I moved in. Like there was dirt, dirty grout, and paint splattered through my apartment. Lol they painted over a wasps nest?! Let's say you do get maintenance to come which is hard because they don't have anyway for you as tenant to contact maintenance yourself. If they come and you aren't home you are SOL cause you have no idea what was or was not fixed or what next steps are. The guys for maintenance have gotten better since I first moved in but jobs are often left done and you have to make another maintenance request through the front office. The only thing you get at Cazabella is square footage. Even the washing machine is child sized. DO NOT LIVE HERE. I know it's cheap rent but there are better places in this price range. If I hadn't been out of the country this summer, I would have found somewhere else to live."

"I lived here for 2 years before Atrium Management took over. They began renovations, during which there was often construction mess left outside in the walkways, the office staff was unreachable, and maintenance responses were beyond slow. The motherboard for the A/C unit burned up in my apartment, and I was left with no A/C for about 3 days at the beginning of the Florida summer. When I called maintenance to come check it out, I was rudely told to call 911. The fire department responded, identified the issue, and instructed me to call the maintenance team back. In April, current residents were given the ultimatum to move into renovated apartments for at least a $330 increase in monthly rent (depending on your unit type) or to find another place to live. Upper management never responded to my requests for an audience and hid behind the leasing agent staff. Locks were upgraded to smart locks in June. When the lock failed, I was locked out with my family for over 12 hours after returning from travel. When the maintenance team did show up, no-one communicated it to me until hours later. It has been a week, and the door is still not fixed (I am using a physical key instead of the smart lock code). They purport to care for the tenants, but actively under-respond to complaints and work orders. Ultimately, this company only cares about money, will cut corners where possible, and will gaslight your complaints. I would not recommend spending your money with them."

"If I could give this place 0 stars I would. We have lived here since august of last year and I’ve never been more ready to move out of an apartment. The issues started immediately. First they tried to tell us the didn’t have an apartment for us on our signed move in date at our signed price, and when we threatened taking it to the housing authority they magically had a unit. Upon moving in we immediately had an emergency work order that was ignored for an entire month rendering our kitchen unusable. Since then we’ve had many ignored maintenance requests, been woken up before 9 am to extremely loud renovations, water shut offs without warning on the regular, renovation trash blocking our door and cars, maintenance entering our home without permission or notice, upgrades to our unit without permission and little notice…. To name a few. Atrium management is by far the worst company I’ve ever rented from (I’ve been a renter for nearly a decade) and everything they do is very barely legal and a huge violation of renters rights. If you value your safety, privacy and rights to control your own home…. Do NOT live here or at any other atrium property."