Waterside Dental - Venice

"I’m am so overly thrilled with my experience today! The professionalism, the patience the over all Everything and Everyone! was Fantastic! I’ve never had a better experience! My only dentist who has ever taken the time to make sure everything was perfect! I can’t get over how sweet and patient they all were. (I’m normally a basket case) You can tell they all love to be there and help people ! So refreshing and great music too! I literally can’t wait for my next appointment!"

"If you are smart, avoid this dentist. It was $150, For first visit. The Dentist never look at the in infected tooth that I was there for. Dentist kept wanting to poke a good tooth instead even after I told him three times and pointed at bad tooth. Then told it would be well over 2000, dollars, just to get tooth pulled, and then lowered price two times, as I just looked at him with complete disappointment. 2000 is a lot different than $200 to $500 like I was told over the phone before I made my appointment. They basically just robbed me of $150 bye deception."

"I went here with my husband for an emergency visit. While the dentist was fine, every time I called to get some information absolutely no one would call back. The office staff was not courteous nor responsive!!"

"I’ve been a patient at Waterside for several years. I’m always impressed by the caring staff and Dr Chavous. Today they worked me in for a toothache and I’m so grateful. Angela at the front desk was so kind and Lauren his assistant is extremely knowledgeable, caring and compassionate. Unfortunately I need a root canal but my records have been sent to a specialist and I have an appointment Thursday. Love this practice."

"I made my appointment described my problem a chipped molar described in detail. Gave all information on my dental card. Three weeks to get in. Arrived taken to back room with Lynn she asked why I was there. I described my issue. She looked on clip board and said I see you get the $99 special talked about cancer screening, pictures said $10 extra for better polish I said did not need up grade polish Than she said my total out of pocket would be $380. I asked did that include fixing my tooth that I made the appointment for knowing I had not even showed my tooth. Lynn responded no. I asked what am I getting for $380 out of pocket she responded the doctor needed to do a complete exam that day. I said will he work on the tooth that I had made the appointment for. She said NO. So to sum it up I have insurance dental card blue cross. Appointment three weeks to fix tooth Lynn said I get the $99 special Yet I was to pay $380. And come back another time to have them look at the tooth that I came in for! On a mother matter when I first got in to the back room before any discussion Lynn put a blood pressure wrist blood pressure monitor on me. It read extremely high. I said my pressure has never been that high. Lynn informed me the monitor was new and all patients that day had made similar comments yet Lynn never thought to stop using defective equipment ??? Amazing incompetence! Stay away do not make appointment to repair tooth. I was expecting to spend $1,00 or more and get a cap not to spend $380 for nothing. Terry Frazer I ran out as fast as I could"