Guide > Car service in Florida > Car service in Eustis > Bates Insurance Group, LLC

Bates Insurance Group, LLC

419 North Grove Street, Eustis, FL 32726

● Closed
4.9 43
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Hours open
Location & Phone number
About Us
Reviews
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Hours open

Monday:

8:30 AM - 5:00 PM

Tuesday:

8:30 AM - 5:00 PM

Wednesday:

8:30 AM - 5:00 PM

Thursday:

8:30 AM - 5:00 PM

Friday:

8:30 AM - 5:00 PM

Saturday:

Closed

Sunday:

Closed

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Location & Phone number

419 N Grove St, Eustis, FL 32726, United States
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About the Business

Bates Insurance Group, LLC is a reputable insurance agency located at 419 North Grove Street in Eustis, Florida, United States. With a focus on providing personalized insurance solutions to meet the individual needs of clients, Bates Insurance Group, LLC offers a wide range of insurance products and services. Whether you are looking for auto, home, life, or business insurance, their team of experienced professionals is dedicated to helping you find the right coverage at the right price. Trust Bates Insurance Group, LLC to protect what matters most to you.

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Reviews

New Review
Rating (required):
Deborah Driscoll:
1

"This agency has terrible customer service, I would never recommend them to anyone. They failed to give me the coverage I asked for and needed for work and I only found that out when I called State Farm insurance. This unprofessional company (Bates) failed to contact me when my credit card payment for renewal of my policy did not go through. (We got hacked in Canada 3xs) and we were waiting for our new card to arrive. The Bates agent (son) said that State Farm did not cover me did they and I came to Bates. BIG Mistake on my part..They also said they only contact clients by email and I provided an email address. I reminded him (son) that I also provided a phone number and I said I preferred to be contacted by cell. No one at this poorly run agency asked if I used that email, they just said I had to provide an email so I did. My family checked the email and there were no emails from anyone at Bates. Then he said only Progressive would email and they would not contact us. He said it was on me if I did not use my email since I provided one. I said you REQUIRED an email address. I also provided a phone number and he said they do not call or send emails only progressive does that. Very juvenile, defensive, uneducated and unprofessional. Go elsewhere with nice people who take responsibility for their lack of customer service."

1 year ago
MELANIE BRYAN:
5

"I wouldn't go anywhere else for my Insurance needs, I have referred so many people to Allen. He will go above and beyond to help you find the right insurance for your needs. From personal to business."

1 year ago
Ronnie Gamble:
5

"Very professional and willing to work with you to get the best insurance for your money. Friendly and easy to talk to with no push to buy more than you need."

almost 2 years ago
Christina Lopez:
5

"Allen has by far always been excellent at being knowledgeable and finding out exactly what fits right for our insurance inquiries. Office is above and beyond professional and precise. Takes the time necessary when it's needed, never rushes through. Highly recommend this business for your overall insurance needs."

almost 4 years ago
pamela bickford:
5

"Mr. Allen Bates was very professional and helpful in taking care of my business. Very pleasant experience. Nice personality. I do recommend him."

almost 4 years ago
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