The UPS Store 11125 Park Boulevard, Seminole, FL 33772

"Ryan was such an amazing help to me! He really went above and beyond to help me ship a large and inconvenient item back to Amazon. He went the extra mile for sure and spent as much time as he needed to ensure that it was done correctly. Thanks so much Ryan!"

"I paid for their services and they did not even package my items. They taped the label to the items and shipped them after I paid for packaging. Needless to say the item was damaged, then refused by the receiver who paid for the item. I was then charged back $300 for the item plus additional $15 in fees. Plus the $10 I spent at their location. So now I am out $325 because I chose to go to their location, purchase a package which I already had a label for and my own packaging tape. But they were nice enough to try to do it, but they did not even put it in the box after I paid for the services. Horrible experience! I do not recommend this location! They are not willing to help me out with my loss! Go to the Bardmoor location. They are fantastic over there. Definitely worth the drive to not be shafted!"

"They lost my package for almost a month. After much aggravation and demanding that my package was in fact delivered and through several trip to this ups store did they finally found my package. I saw plenty of ups workers working behind the counter, so I can't say the problem was that of a hiring issue. When I finally received the package and receipt, the package receipt did say that it was delivered and signed for by the ups store over 3 weeks ago. You think that the store would have refunded shipping that I paid extra for due to their incompetence, but they did not. In fact, they never apologized for the confusion. I asked them if there was anything I could do so that this wouldn't happen again. Their answer was nothing I could do."

"We have been using this store as our mailing address for two years. AND communication with them is HORRIBLE! They NEVER send our mail even after we told them to send it the first of every month! We have called numerous times and NEVER EVER get an answer or a return call after leaving a voicemail. I have to email to tell them to send our mail once a month and still NEVER receive any message back! I have had to have a friend physically go there to tell them to send our mail! CAN NOT wait to be able to be DONE with this very unreliable service"

"Wow. I was scared reading all the negative reviews about this UPS Store location. My experience was much closer to that of the 5 star reviews than to the one star reviews. The store was open, and I was the only one there. The staff was friendly and attentive and efficient. Since I was only returning something to Amazon, it was a simple process of scanning a bar code and getting a receipt."