The Home Depot

"I've been diving into this home project lately, and I've got to give a big thank you to Justin at the Home Depot lumber department. He's always very friendly and knowledgeable. His attention to detail and willingness to share insights has made completing my project feel like a collaborative effort, and I genuinely appreciate his helpful attitude. Thanks!"

"Sadly, Home Depot used to be my goto store for everything to work on.my house. Then I bought a washing machine that was to be installed. I explained that I needed the machine installed. As I could not lift off the dryer sitting on top by myself. They said no problem and I paid extra for the installation. When they delivered it, the guy took one look at my stacked washer and dryer and told me, we don't do those. So, I told them to leave the dryer and I would contact the store and they would make it right. Was I wrong. I contacted the store and they said we don't do a stacked install. Then they told me I had 48 hours to let them know if I was going to keep the dryer. I told them to take it back if they can't install it. Then for two months they would not return calls or or giving me something about LG had to pick it up. After two months, I went to the store to talk to the store manager who sent me to appliances. Finally, they told me I had to return it myself and they would take it back. I had to hire some guys with a truck to get it back. In my opinion, there are a lot of other places that are better to buy from without the problems."

"We wanted a new fridge, a nice one. Our 10 year old original fridge keeled over into a messy leaky death all over our kitchen floor 2 weeks ago. That’s how this saga started, the quick version is the picture I included of how customer service concluded with Home Depot in our front driveway. Pro tip: don’t buy large appliances from Home Depot, go literally anywhere else. If you can SEE what you want in the store, hire a bunch of guys, have them put it in your house, hire a reliable hookup company (shout out to Bay Plumbing here) and don’t trust these third party parties Home Depot is farming out these delivery and installation jobs to. They’re not worth the hassle. Some Details: * original order for LG fridge AND a small magic chef mini fridge was placed 8/10 * mini fridge supposed to arrive that night 8/10 to salvage some groceries * wrong mini fridge was delivered by a 3rd party company “roadie” and we told Home Depot manager we wanted the right one delivered. Sent the wrong fridge back with delivery person. Home Depot canceled our order without our permission and emailed us that the cancelation reason was that either “there was a problem unloading the order or a person over 18 wasn’t able to sign.” Um WHAT? * LG fridge supposed to arrive 8/16 * HERE’s where it gets weird… * 8/15-8/16: Home Depot says they need to reschedule delivery. When I dig and make a LOT of calls to both LG and Home Depot I find out that LG says they delivered the fridge to the Home Depot delivery service and can provide proof, and the Home Depot delivery service DENIES IT. The manager initiates (I’m not making this up) a “dock search” to try and find my fridge in the warehouse. NO ONE CAN FIND IT…. * I’m then told that for faster service, I should cancel my entire order, and reorder the fridge. So I do this, because hope spring eternal in my mind. * I’m told the delivery will occur 8/22. And that this will include haul away of the old fridge and installation of the new fridge. * on 8/22 two third party delivery guys show up, do not engage with my husband AT ALL, refuse to haul away the old fridge, they damage part of our cabinet pulling out the old fridge, refuse to install the water line, push in the new fridge, don’t even bother to take off any plastic or EVEN SPEAK TO MY HUSBAND. And walk out of our house and drive away. And that my friends, has been our saga with our new fridge from Home Depot. @homedepot"

"Great costumer service and good spacious hallways for big carts. Bathrooms are fairly clean and spacious too. Everything look clean"

""I have been a customer of The Home Depot for years, and I have always had an exceptional experience. This store is my go-to destination when I need home improvement supplies and DIY project materials. What stands out to me about The Home Depot is their wide selection of high-quality products and their focus on customer service. Every time I visit the store, I find a vast inventory of tools, building materials, appliances, gardening products, and more. The variety of brands and options available is impressive, allowing me to find exactly what I need for each project. Additionally, the staff is always willing to assist and provide expert advice, which is especially helpful when I have questions or need recommendations. Another advantage of The Home Depot is their efficiency in the purchasing process. The checkout areas are well-organized, and there is typically staff available to help customers find what they need quickly. I also appreciate their hassle-free return policy, which gives me peace of mind when making purchases. In addition to the in-store experience, The Home Depot also has a convenient online platform that allows me to browse their product catalog, make purchases, and either pick up in-store or have items delivered to my home. The website is easy to navigate and provides detailed product information, as well as helpful reviews from other customers. Overall, I would highly recommend The Home Depot to anyone looking for a wide selection of quality products for home improvement projects. Their commitment to customer service, product variety, and convenience both in-store and online make them my preferred store for all my home improvement needs.""