Ideal Cabinetry

"Horrible product. Base Trash cabinet bought through Home Depot. Buyer BEWARE. Cheap stables fell out. Not square. Trash can tracks not screwed in. Back not secured. Toe kick fell off with cheap staples. Horrible workmanship. I'm calling Home Depot now. Worst cabinet product I have ever purchased."

"Buyer beware! I am a retail distributor in north Georgia and I carry several different cabinet lines. I decided to carry ideal because it filled a need for our product offering. Right off the bat, our first order got lost and was not delivered in time. They tried delivering another customers order to me twice. So this meant that that person was experiencing a delay in their order as well. I ordered two full kitchens from ideal. The cabinets were riddled with quality issues. Dents, scratches, poor finish, cheap flimsy materials. To add insult to injury, it took three or more times reordering damaged parts to get acceptable ones. On another note regarding sales representation, as a distributor, we rely strongly on relationships with sales reps. We NEVER once received an in person visit from our rep. He never called us unless we initiated the conversation. VERY DISSATISFIED!"

"I recently bought an older house and decided to redo the entire kitchen. I shopped around for cabinets and decided to go with Ideal Cabinetry. I made my decision on a recommendation from someone, and the beautiful kitchens they display in their catalog and online. Looking back now, I probably should had made some more research and read a few online reviews, because this was the costliest mistake I have done my entire life. I would a been better off buying stock cabinets from a big box store. The quality and workmanship of these cabinets are absolutely terrible. I have 18 cabinets in total, and I don’t think one came without a dent or a scratch, including the doors. All shelving has rough edges, so when you wipe them, the cloths get stuck and leave the lint stuck. I asked the installer how the dents and scratches could be fixed, and he gave me a bag with a touch up pen and a fill stick. I have tried my best to cover some of the worst scratches, but the dents, especially on the doors, are impossible to “fix”. On top of that, the material is so soft so if you are not extra careful when you put back the dishes you will have a brand you dent or chip. The other day when I pushed in my rice cooker back into the cabinet, the plastic handle slightly bumped the side of the cabinet and “Hallelujah” and brand-new dent. I am too sacred to install the handles on the cabinets because I know they will probably dent if I do. My kitchen in my old house was 15 years old when we moved and there was not a single dent in any of the cabinets. My friend installed an IKEA kitchen a few months before me, and I couldn’t find a signal dent on any of the cabinets, and she paid a third of what I paid. I was so excited to get a brand new kitchen installed and this is what I ended it up with, a disaster. To anyone considering buying these cabinets, DON’T!"

"It’s terrible .. my biggest regret dealing with this company .. so your self a favor and buy different brand or even Chinese knock off brands , you’ll be much more happier.. after long issues with delivery, messed up cabinets , poor designs and alignments, and now after 6 month of use the paint is already fading .. unbelievable . I am thinking of taking a legal action against this company and my dealer in NJ .. I paid an arm and a leg for this, thinking I would be Getting a good quality cabinets…"

"ridiculous how they let products get through QC. Drawer face mounted to box a full quarter inch off center - no excuse not to catch this. And the box was damaged. Brought it back to HD (who’s been great to deal with) and new drawer and face shipped promptly to my house. However the face was not mounted to the drawer (not what I paid for), and the box was severely damaged. Absolutely no QC at this company."