Advance Auto Parts

"The manager at your store #09416 is not very bright, he argues with his customers. I guess he is not smart enough to understand that he is there to cultivate his customers. Maybe he should be told where his paycheck comes from."

"Terrible costumer service! ARTHUR was giving me attitude speaking in Spanish saying “macho you’re complicated” rolling his eyes didn’t want to help when I asked to check my battery because my car wasn’t starting. I had warranty was trying to kick me out and get me to take out the battery when I had no equipment and never had done it before. He seemed very miserable and irritated with life definitely not suitable for a GM role he said he was for 3 years. I have a 2012 mustang and the car is a bit old started saying I had an old car with an attitude. If you hate your job find another one… I just needed help to see what was wrong with my battery before going to work. What a terrible experience!"

"The service was on point here I walked easily find help with what I came there for. Jimmy was so helpful and friendly highly recommend here."

"Shout out to female empowerment right here! Karen is the GM of this Advanced Auto Parts and Gen is one rockin' customer service rep! They insisted they help me replace my cabin and a/c filters instead of getting it done and paying $$$$ everywhere else! Replaced my washer fluid too! Amazing! Women running the world! Thank you guys so much! The "DEETS" (Details) Gen greeted me with a smile and immediately asked how she could help me today. She was very knowledgeable about my car and even offered to teach me how to replace my cabin and a/c filters! She introduced me to her GM, Karen, who also helped in the process of getting my car in tip top shape! I ended up buying more than I set out to buy, however, because I felt that they were so genuine. They took the time to go the extra mile to provide stellar customer service, in an industry dominated by men! I felt the company deserved my money because they empower women like Gen and Karen to excel, and be the role models they so clearly represent, to females all over the world! Also, since this review, I came back today to pick up another seat cover for my mom, since she absolutely loved it! I got the opportunity to talk to Ernesto the man who hired Gen and Karen, he shared that he has no problem rewarding employees who excel and show leadership no matter what gender! I say BRAVO & big thanks for Ron & Gen in his assisting with my purchase for my mom! GREAT TEAM!"