Walmart Auto Care Centers

"Auto care service was quick and easy. Came in for a battery change and was out in 35 min. The battery has a 4 year warranty and way less than the regular auto part stores and lets not talk about the dealer."

"The worst customer service THAT I EVER HAD, i have been trying to contact customer service today 8/1 for more that 1 hours, when they finally answers the phone the lady (with cuban acent) very unprofesional dindt introduce herself and SHE TOLD me that if i want to transfer my call i have to call to another number, when i try to explain her that i want to just make a appointment with her deparment SHE SAID in a rude way that she was talking and i have to listen WHATTTT? and after that she only hung up the phone, PLEASE WALMART WORK IN YOUR EMPLOYEES."

"Jesse is the best! Great customer service, managed to fit me in right on the spot. The crew did fantastic work and finished in under an hour! Couldn't ask for more!!!! Best prices around as well"

"Great price for an oil change just don't leave your backpack in the car. I left my work backpack close and when i returned to pick up my car my backpack was open One of their employees look through my bag. I told the manager he said he look at the camera but he didn't see anything hmmm."

"I ordered tires and had them delivered in a timely manner to the Walmart Tire Center in Hialeah. I made an appointment for 8am on a Sunday morning. I arrived 15 minutes prior to my appointment and the door didn't open until 8am. I proceeded to check in and no one was at the register to write up the order. The mechanics alerted me that the person in charge of writing up the orders called out and no one came for minutes until they told me they called someone and they wouldn't arrive until 10:30am. They sent a temporary person who knows how to write up the orders for oil changes but not tires, the lack of cross training bothered me. The mechanics don't know how to do it and the managers on duty don't know either. I advised them to make sure they get cross trained. Long story short the assistant manager had to facetime the tire center manager on his day off to walk him through the order write up process so the technicians could install my tires. I didn't leave the tire center until 10:53 am. I still had to pay for the installation and they offered any compensation for my time spent waiting. Lack of communication and lack of customer service. I also told the technician to check my brakes and see they needed to me changed. Well he told me they had to be changed but when i checked that day. They still had plenty of life left on them."