Volkswagen of Fort Myers Service Center 14060 South Tamiami Trail, Fort Myers, FL 33912

"Josiah is amazing!! He helped me find the perfect car!!! He was so sweet knowledgable and helped me stay within my budget! Loving my new jetta!! 100/100 recommend this location and seeing josiah!!"

"The services was good. I called before making the appointment and asked for my recall. The lady on the phone was unsure about the length of the recall and had to ask someone about it. She said it last 2hrs and 30 and no rental offered. That was ridiculous. I made an appointment online and the website allowed me to request a rental. Once in the office the lady who attended me told me it was 1hr and 30m. So, they need Better communication and stop the guessing game."

"As someone who works at a Volkswagen dealership up north, I was extremely impressed by the level of service at Volkswagen of Fort Myers! My service advisor, Ray, was extremely helpful and knowledgeable and was clear with telling me about the potential alignment I was going to have done. Although I declined, he still treated me with the utmost respect which I truly appreciated! My oil change was quickly taken care of and I even got a text message with a link to a video and recommended repairs by the technician! If you need service for your Volkswagen, ask for Ray in service! Looking forward to getting my vehicle serviced there in the future! Thank you Volkswagen of Fort Myers!"

"Mixed review. Courteous staff, but...Brought my wife's VW convertible Beetle in for and oil change and tire rotation. The oil change was $105 with a $15 off coupon. They test drove the car 2 miles after the oil change claiming something about setting something and checking for leaks?! That's a first for me. Would have been nice to know up front. The last time a mechanic elsewhere did that, they took the car home for lunch. The tire rotation was denied as they said the front tire tread was too low. I asked that the better acceptable tires at the rear be moved to the front for safety sake, and that was denied as well, so I'm confused, are they really focused on safety? Apparently their only solution was for me to be new tire from them. I declined. They did take off the $31 quoted for rotation. They also thought they asked me about a car wash. I would have said "no" as I just hand washed it prior to bringing it in. The last straw was when I checked the washer fluid, the blue cap had been placed back incorrectly causing it to fall into the skid pan at the bottom. Overall just not worth the dollars and the surprises in addition to over 1.5 hours of my time."

"My experience with the service department at Volkswagen of Fort Myers was the best experience I have ever had over the years having my car serviced. They took my car right in at the scheduled time, did a great job and had me back on the road relatively quickly. The service desk personnel was great in every way, and finally, a nice waiting room/s to wait in. There were no loud TVs and the rooms were nice and comfortable. It was a great experience. Thank you VW of Ft Myers,"