Highlands Complete Auto

"In an area where it is so difficult to get help when I need, it is so nice to know that Highlands Complete Auto is there to help me when I need help. In June last year, I bought a used truck. That truck needed service. I am glad I visited this shop. They told what it was wrong with the ruck and recommended solutions. They fixed everything the truck need it. They fixed right the first time! I thank you for your help. I know you will be there when I need you again! THANK YOU FOR A GREAT JOB!!! Louis Papadakos"

"I have no complaints !!!! Rich and his team was amazing at taking care of the mechanic side of my car which was not a easy or fast job that could be done. Tim well he was great because my anxiety level was out the roof with the warranty company which wasn't bad just heard horror stories But Tim never once had me second thinking and made sure I was informed on everything and always answered the phone and all my questions with no problem if you want a place to take your car I highly recommend."

"I had called Tim last week and made an appointment to bring my vehicle in this morning, I arrived and Tim took it in right away. I waited inside reading my newspaper and they completed the repair to my power window quickly and I was back on the road. Thank you, Job Well Done!"

"I had a water pump replaced and i'm very satisfied. I was treated courteously and professionally. The price was fair and I was kept informed of the progress. I will not only become a repeat customer for all service but I have recommended to a good friend."

"Honestly, I do not even know where to begin with this review because Rich & Kristen, the owners of Highlands Complete Auto, went above and beyond to fix the issue I was having with my car, which were sudden jerking movements when I attempted to accelerate with my car. Initially, I had an appointment scheduled with HCA due to not satisfied with the service I received from a different auto shop I went to with this issue and issue was not fixed. I did go ahead and cancel my appointment with HCA because I wanted to go back to the auto shop who somewhat fixed the issue because I wanted to give them a second chance. But I am glad I did not go back. When I called HCA to cancel my appointment, Kristen still showed concern as to why I wanted to cancel and made sure I was in a position to still use my vehicle in a safe condition. At this point, I was just stressed about my car and I did not know what to do anymore. I KNEW something was wrong with my car but the issues were not being addressed. I drove my car to work the next day, and Kristen had two employees come and pick up my car 20 minutes from their shop to my job. I mean 20 minutes from their shop to my job!!!!!!!! After my car got to the shop, Rich diagnosed my car and texted me a full inspection report of my vehicle, color coded for issues that were urgent, caution against, and passed and instantly figured out why my car was not driving smoothly. My valve cover gasket needed to be changed and causing oil to spill to hit the ignition coils. I wish I would have went to HCA first before wasting my time with non-certified mechanics who did not care to take the extra effort to fix a issue that was causing other issues. HCA is up-front with their price, and they don't guess. I am truly grateful to Highlands Complete Auto for their stellar customer service and always being honest!"