Seminole Toyota Service

"We originally had a few problems with an issue on a new Toyota we had just purchased. Hearing of our problems and frustration we were approached by the service manager Joshua. He was very understanding and concerned with our problems and quickly stepped in to make everything correct. He went way above and beyond and made our not so great experience terrific. Every time we have returned he has greeted us with a smile and makes sure we are happy. Thank you very much Joshua for making our experience enjoyable."

"0 stars again. I've purchased several vehicles from here and have had good experiences, but the service dept always let's me down. I grew up in the dealership and understand what the customer means to such a business. I have an issue with my 2020 Camry drivers seat that they refused to to fix under warranty because it was 3 weeks over the 3/36 warranty, also refused to goodwill the situation, which is well within their power. My right leg was in a boot and was unable to drive for about 6 weeks, so I couldn't get to the dealership before the factory warranty expired, mind you, it's a $200 fix. I'm a Toyota person for life and will find another Toyota dealer to take my business to."

"This is the best service department I have ever been to. I get my Toyota serviced here and I’m super happy with them. Matt the service assistant manager is my go to person, great guy and super helpful. Nice waiting room area, I highly recommend them."

"My experience was amazing from beginning to end. I reach out to my previous sales representative Jerold Colonna who was unable to assist me at the time. He made sure I was in the best hand. He introduced me to Beatriz Hernandez and she was very knowledgeable and kind. I respect her for acknowledging my concerns and making sure I understand every option before making any decision . I can't forget about my Finance guy Bryan Zamora, he was simply the best. Thanks Team! A very happy customer who will definitely recommend this dealership."

"Seminole Toyota service center is pretty subpar in the customer service realm. Made an appointment with all the information including contact information with my extended warranty information. Get there the day of the appointment to be told they don’t take the warranty company, or if they decide they are willing to work with them they won’t release the vehicle until payment is sent. At any point this could have been a quick phone call, to not only discuss potential problems, but it just shows this service center doesn’t care about clientele. Even if you purchased the car directly from this dealer I would think twice about using the company. Update to Owners Response: I did give all needed information before hand so that the service center could handle any issues before the appointment. Additionally it wasn't you need to authorize anything it was this is a problem after this is a problem and this is a problem. I'm coming somewhere to solve issues not have more. Like I stated, this could have been a phone call to discuss issues. I have no intention of calling CJ to waste more of my time. This company does not care about clientele or customer service."