Quick Lane Auto Center | Apopka

"The staff at Quick Lane are always super friendly and helpful. They get me in and out just like they promise. They also don't ever try to upsell on parts or services. I completely trust them with my automobiles."

"Made an appointment last week to put new tires plus rotation on my 2022 F150. Appointment was for Monday 9AM. I showed up at 8:55. The front desk checked me in. After an hour waiting my car was still in the parking lot. I went up to the front desk and told them that my next appointment was at 12:30 so I need it all done by noon. The guy said well, let's check if we have your tires. He came back short after that to tell me we don't have your tires. They offered me a loaner but come on.... You should have called me before I came to the store to tell mee the tires weren't there. I wasted 2 hours of my time plus gas plus tolls. This is just an example of very bad organization skills. No more Slow Lane for me!"

"Can't even fix a tire properly. Just a bunch of kids working there. Took a tire in for repair for a slow leak. I was told it was all fixed, good to go, and the tire is down 5 psi the next day and they did not even put the valve stem cap back on. No quality control."

"To say I'm disappointed is an understatement. I've been coming to Quick Lane since I moved in the area with little to no hassle. It was time for me to get a tune up so I went and scheduled it no problem. Got the service and thought everything was cool. I drive a 13 Focus so I can't check all my fluids but after receiving "The Works" along with my tune up I'd think everything was good. It wasn't. My oil change light came on two days after I called and was assured my car was fine the tech just didn't reset it. No big deal in my head. Two weeks later my car starts to make a grinding noise. Definitely my transmission. Like I said these cars aren't designed for me to actually check my fluids. I take it back to Quick Lane and they say I have a leak. I showed them my previous visit and they never said anything about a leak in their "inspection" despite checking everything off as green. I scheduled a diagnosis with the mechanic shop which deals with major issues and they want $7700 to just fix my transmission. The tech who performed the service during my tune up either didn't actually perform the work or just lied on the inspection. I'll never do business here again. The only reason this isn't one star is because of the non techs and their assistance"

"Very clean, staff was friendly. The waiting area was comfortable with nice seating, and large TV to watch. There is a screen behind the main desk to let you see your name and wait time of your vehicle. Pricing was reasonable as well. Thank you Martin for the great service! I will be a returning customer!"