Pals Ocala Auto Repair

"Everyone here was extremely nice and helpful. I was given plenty of updates on my vehicle and it was fixed much quicker than expected. Will definitely come back here when work needs to be done on my car in the future"

"This is my 2nd time I entered pals only to receive negative energy for some peculiar reason. lady at desk got an attitude when I wanted a quote .. so she calls the owner because she “doesn’t know” and he’s upset for the way she called him and immediately opens the convo with me sayin “first of all you’re very foolish ..” (he was explaining the warranty clauses) when I asked him to not call me foolish he tells me to leave … but he immediately regrets his actions and attempts to apologize outside. Clearly racist!"

"Upon moving to Florida 12 years ago, I was in need of a maintenance/repair shop for my vehicle, I called around to a few local places and ultimately decided to try Pal's and they've been taking care of my vehicles every since! They're warm and friendly, professional, knowledgeable and affordable. Best auto maintenance/repair in all of Ocala!"

"Pals Ocala Auto Repair went above be and beyond for us. We were coming from Illinois to Florida and our water pump went out in bumper-to-bumper traffic on I75 near Ocala, Fl @ 3:30 pm. We made it to a Loves gas station. We then proceeded to call a Chevy dealer in town who told us that more than likely they would not be able to get it done the next day. We called Pals and spoke to Chuck, who told us they would take care of us and could probably fit us in the next day. He recommended a hotel to stay overnight that had restaurants that we could walk to. We also needed a tow truck and he gave us the name of a towing company. We proceeded to the hotel and Chuck had already called the hotel and informed them that we would be arriving. Chuck was very informative of what needed to be done to the vehicle and costs prior to. We also did not know if we were going to have to Uber it to pick up our vehicle. Chuck informed us that his wife will pick us up and take us to the shop to get our vehicle. During this stressful time they took our worries and made it so easy for us as we had no idea what was around in Ocala. Needless to say, our vehicle got fixed and we could have not felt more appreciative for all they did to help us. I would recommend Pals to anyone that needs service for their vehicles. I cannot say enough for their outstanding service and customer relations!!!"

"We were heading back to Texas when our Truck had unfortunately overheated. After multiple attempts calling different auto repair shops in the area that were closed or couldn’t help us - Pals Auto Repair DID THE JOB and got us back on the road! Chuck was wonderful and even recommended Carters Towing Truck to get our truck towed. Let me be honest with you- when I called Pals Auto Repair Shop “Chuck” provided me that peace of mind and assurance. Thanks Chuck!!! “US” Texans love hospitality and customer service- Chuck, his wife and their staff did an incredible job and provided just that! Chuck was so thorough at explaining our trucks diagnostics. Shoutout to Pals Auto Repair in Ocala, you guys are the BEST!!!!"