Goodyear Auto Service

"Took both our vehicles there after using a Goodyear service center in South Dakota the past 15 years. They were great with us, but then I recommended them to my son. Two days after an oil change and tire rotation his drivers front wheel came off while driving. Went to them and showed them the video, etc and gave them the opportunity to make it right. At first we got told how sorry they were and they would cover the damages and rental car 100%. An hour after having my son’s car there they call and say it has the wrong lug nuts, that this could have happened at any time; now, MAYBE corporate will come back and pay half the costs and us pay the other half. Our Goodyear place in SD is now pissed that this one is claiming they are idiots and wouldn’t have noticed the wrong size lug nuts the past four years of them servicing this particular vehicle. They had the car there for two weeks and nothing was done to it, they still claimed they were waiting for corporate. We go get the car and they want my son to sign a waiver saying the car is unsafe - so I go to Auto Zone and get 20 new lug nuts for his make, model and year car - guess what?? SAME SIZE AS WHAT WE TOOK OFF THE CAR! 12 X 1.5. They have NEVER called us to make this right, and obviously aren’t going to. BEWARE OF USING THEM! They could have killed my son! And that number you gave in your response? He called that number on February 9th when he picked up his car - today is the 21st and even they never called to make this right. Speaks VOLUMES."

"I received EXCELLENT service from them. Everyone I talked to was kind and friendly and they took time to explain everything to me. Jo, at the front desk, was beyond helpful and got me in for 4 new tires and front and back brakes at a very reasonable price, and it was done in about 3 hours. Everywhere else I called said I’d have to leave my car for 4 days to a week. That, in and of itself was amazing! Great experience. I’ll be back!"

"I had made an appointment for 2pm I arrived on time. Problem being my new tires and possible valve leaking. I went for a coffee next door and waited. My car was moved from where I had parked just before 3pm to halfway in the shop. When I walked back inside 45 minutes later I was told it was ready…when I asked the big guy in charge what was the reason for making an appointment when it took almost 2 hours later to replace a valve, he told me “ it’s the same when you make an appointment at the doctor’s office “ That’s rubbish. So much for the wonderful after service when you purchase tires from here."

"Fantastic service. In and out in under 20 mins for a trailer tire that went bad and was about to blow. Larry was awesome and taught me about trailer dynamics. Heather was just as awesome and got my tire swapped before I even was done checking in. Definitely recommended and will be back(hopefully not)"

"Larry and his crew are great. Trust is key for me. I am willing to pay a fair price for auto repairs, the problem with so many other auto repair places is always four-fold for me: Do only the work required Do the job right Charge a fair price Complete in reasonable time Goodyear Foley nails all four constantly. On the very rare occasion they miss the mark, they make it right and then some. I trust them with my vehicle and more importantly I trust them with my wife’s vehicle and my children’s vehicles as well. Great, friendly, welcoming, honest people. Management right on through the mechanics and techs. Every one a gem. A real neighborhood / community oriented bunch. Thanks for being there Foley Goodyear. Doug Kaiser"