Fresh Cleaning Management Co.

"I highly recommend Fresh Cleaning Management Company. The woman who answers the phone is pleasant and efficient. The technician who came to clean our couch and chairs did an amazing job. They were half the price of Stanley Steamer---I could not be happier and will use them again."

"I have never written a single review in my life, even for the worst service experience, because I do not have the time but I felt compelled to write a review so that I may spare the public from dealing with a dishonest and thieving company which offers the worst quality work that I have seen. They not only do not observe their own contract, they overcharge, put new charges, and they do not complete their work. The work they do is very shoddy. If you call them to try to have them make corrections to their work, they are impolite and unprofessional. They demand that payment is made same day the work is done, even if it is not completed, because in their own words they have lots of problems with not getting paid. This should have been a red flag to me right away. They refuse to allow us to inspect their work before demanding the payment and if we don't pay at the end of the night they called me 20 times even though it was 10 pm at night. Then they threaten to charge $25/day as a late fee if the payment is not made at the end of the day, even though we have not had a chance to inspect their work. They charged our condo association for 4 floors even though the building has only 3 floors. They put charges on my credit card without my authorization for items which were not on their contract."

"3 weeks ago I paid a "grout guy" that Fresh Cleaning Management referred to me at their company. After he completed the work, I was told not to use the shower and "let the grout set", which was ok because I was leaving for 3 weeks the next day. I questioned the color, but he said it would, "lighten up". Upon my return this week, I noticed that the grout color was WAY off, not even close. I called this company and asked for some other grout specialist to come over to fix it. I was told by the owner that he is sending the same guy to, "give him a chance to make it right". It turns out that upon finishing the job, this grout guy cleaned his bucket and tools in the shower and sink!!!! Grout hardens like concrete and my drains are TOTALLY unusable! I flushed the toilet and water came pouring out of the base of the toilet. The toilet has to now be lifted and resealed. I am beyond frustrated as I have reached out to this company, leaving several messages and sending photos, but they do NOT return my phone calls or acknowledge the problem. My business has me traveling in and out of town and I am beside myself as to resolving this issue. A professional licensed, bonded plumber has to now be called and come out to correct this HUGE mistake by Fresh Cleaning Management Company. My shower and toilet are both flooded!!! This company is not accountable for their work. Another mistake on my part is paying them CASH. **In response to their feedback: absolutely 100% false. Do not fall for this company."

"We are completely satisfied with the work that was done! Very professional, clean, on time, friendly and knowledgeable. We have gotten compliments on the beautiful tile asking if we put in new tile! To say we are pleased is an understatement! Use this company you will NOT be disappointed!!! Thank you Fresh Cleaning Management!"

"After reading the negative long book report left by a customer, my experience was best service ever! The owner came and quoted me a good price to clean my tiles. He sent Alex, the technician came to my house which is 2,490 sqft and brought life back to my tiles from dirty nasty to sparkly clean. He did an amazing job. He also gave me tips on how to properly keep tiles looking clean. I personally recommend this company to bring life back to your dirty your floors."