Ulta Beauty

"This is the worst experience I had few days ago, the old lady named Martta that works at Ulta drove me crazy, she wants me to buy what she wants, made me feel very uncomfortable with her rush and her vocabulary, very aggressive talking to me, so I left, then I met another lady that was well educated and calm which helped me a lot, and I spent lots of money with her. Behind the counter I hear the crazy lady asking customer to write reviews on her and I see they did, that is very sad. Low profile people are professionals."

"My experience was so nice overall. They were in the middle of a switch/restock so that was kind of sucky due to a lot of products models not being out or crowdedness. But what felt like a bright light when I was about to give up was Martha! She’s a pro beauty advisor and she taught me so much. I left with affordable products that I feel knowledgeable and confident about because she took the time to educate me and not sell me. Her bubbly and warm personality made it so easy to talk to her about my skincare needs but also our lives. I hope they keep her around this store more often than others so I can come back and tell my friend how well the products are working!"

"I went with my girlfriend to the store and was greeted by Martha. She was AMAZING! Her customer service was immaculate and she made us feel so good and her advice on products was great! Go see Martha if you are going to this store! As an esthetician she was very professional and she was very knowledgeable! She goes above and beyond with customers and I hope she’s next in line for a promotion because she is invaluable as an employee"

"Sure! Here's an example of a 5-star review for someone who helped you in a store and was amazing: "I had an incredible experience at the store today thanks to the wonderful assistance of Martha Rojas From the moment I walked in, they greeted me with a warm smile and a friendly attitude. They were extremely helpful and knowledgeable about the products I was looking for. Not only did they help me find exactly what I needed, but they also provided additional recommendations that turned out to be perfect for me. Their patience and willingness to answer all my questions made me feel valued as a customer. Furthermore, Martha Rojas demonstrated great product knowledge and explained to me in detail how to use them and what benefits I could expect. Their passion for their work was evident and it made me feel comfortable and confident in my choice. I can't thank Martha Rojas enough for their excellent customer service. Their kindness, professionalism, and attention to detail made my shopping experience truly enjoyable. I highly recommend seeking their assistance for anyone visiting the store. They are a true asset to the team!""

"Bought a jar of Aveno face moisturizer online to be picked up at the store. When I got home and opened it, it had hair and lint all in the cap of the jar. I don’t even understand how this is possible. Seems like someone returned it after using it and it was put back on the shelf without being inspected. Extremely disgusting!"