Crystal Nails & Spa (Orlando-UCF)

"They took two of us 30 min before close and gave us full treatment! :) but then I had to return it didn’t even dry within the he hour and it was ruined , the nails were too short etc upon returning today the lady redid it all I paid for gel but she fixed it and redid it from scratch! And also they are glow in the dark!"

"Made an appointment for a pedicure (Amy) & Gel-X full set (Ken). When I got there I was notified that Amy left the salon to go pick up her kids from school and was no longer available for my appointment. Not a super huge deal since the salon was empty, however that's not a great first impression on new clients that the appointment was confirmed, just to get there and the tech not be available. Luckily another gentleman was available to do my pedicure, so it worked out after driving 30 mins to this side of town. My nails turned out nice, however they were not the Gel-X extensions I booked for. I expressed I wanted a classic manicure beforehand for my cuticles & he just filed them off to proceed with my nails. When he pulled out regular tips, I stated I booked for gel extensions & after attempting to clarify multiple times, he tech still used acrylic. Maybe it was a language barrier so he didn’t understand when I kept saying gel, but after 10 mins of back & forth while getting my pedicure, I just gave up. He told me he understood, however there is no such thing as powdered gel. It was simply acrylic with gel polish on top. Aside from the flooded cuticles (a bit more filing would've corrected that) & shaping (asked for coffin/ballerina & got square), the nail design came out nice, it just wasn’t the medium I wanted (acrylic vs hard gel). I've included a pic of what I asked for in comparison to what I got. Overall, it's not enough to say I won't return... I'll give it one more shot to see if they actually service GEL-X extensions as indicated."

"Sora’s skills are amazing! Even though it’s my first time doing my nails with her I’ve seen her work prior and that’s why I requested her to do my nails! You won’t regret it!"

"This was my first time going to this nail salon and it was amazing! Emily was so sweet and did my nails perfectly and exactly like the picture. She treated me extra special for my birthday and I really appreciate it. Definitely will be coming back! Also love that they give students at UCF a discount!!"

"I would give 5,000 stars if it was possible! I got my nails done with Nancy and the attention to detail was out of this world! I’ve gone to many other salons and my nails have never looked as good as they do after going to Crystal Nails and Spa. I’m so impressed. The staff was extremely friendly and they even had a movie on while I got my nails done, so it passed the time! Great ambiance and I will be making Crystal Nails and Spa my go-to for lashes and nails!"