Liquid Dreams Pool Construction LLC

"This is a great company and he builds good quality pools. We installed our pool in 2020-2021 and have been loving it ever since. We did have sunken pavers(normal after new construction) and he had someone out to fix them in a timely fashion. He always responds when contacted and has even helped a number of friends with new pools and remodeling. We highly recommend!"

"March 2022: Our pool was completed and we are happy with the design and have been able to enjoy it this year. However the process of getting our pool done was incredibly painful. Start to finish, it took 13 months to complete. It took 6 months for the dig to start and 7 months to finish after that. The original timeframe Jeff gave was 8-10 weeks after the dig. While Jeff is very knowledgable, he is incredibly hard to get ahold of. Things got better after he hired an office manager but we were still unable to get timely responses, updates, or reasonable timeframes for anything. Every time contractors came by to work on the pool, our front or back yard was left littered with debris and trash. Now that our pool is complete, we haven’t been able to get ahold of Jeff for some minor fixes- I have been calling for 3 months with no response. We’re unhappy with some of our pavers and our neighbor’s sprinkler was broken twice during the process. Jeff said he would take care of these things but neither he nor his office manager will return my calls. We’re supposed to have a warranty on our pool however if anything were to go wrong, I highly doubt we could count on Jeff to fix it. We understand that things take longer these days and we have been incredibly patient, but the unreliability and lack of customer service was not acceptable. November 2022 Edit: Our pavers have sunk several times in several areas and as expected, Jeff has been unresponsive when asking him to fix it. After trying to reach him for 6 months, he sent people out to fix it and within a month or so, the same pavers were sinking again. I have tried to contact him 7 different times over the last 2.5 months with no response. We haven’t even had our completed pool for a year yet."

"Was given tons of funs name from a mutual friend. He shows up late and quotes our pool and gives a time for five days after his arrival. Mind you our pool hasn’t been cleaned in a month post Ian and I live directly on the Caloosahatchee, I literally have fish (living and dead) in my pool. Five days later I wait for the entire day for him to no avail. I call and leave messages on his cell and business line for the next two days (the pool cleaning people are busy and I was desperate) still nothing. No call no show and he was rude when he was here for the quote. Don’t use this guy. Looking at his reviews this is his MO. Do yourself a favor and keep it moving to the next company."

"Jeff helped us design and build our dream pool in the midst of Covid. During a time when sub contractors are unreliable and materials are very difficult to find, it did take time to build the pool but Jeff was very up front about that to begin with. There are always little repairs after the construction with any job and Jeff always stood behind his product and got people over to fix the issues. We are in unprecedented times with ridiculous labor and material shortages. I would be hard pressed to believe that the people that have left bad reviews would have been happy with any company that built them a pool. I will continue to recommend Jeff and his company to anyone looking for a pool!"

"Did I get a pool? Yes. Is it nice? Meh. If you like to save a few bucks then go with Liquid Dream. If you'd like to have someone professional who returns phone calls and completes jobs in a reasonable time frame, then go with another pool company. Jeff WILL NOT return phone calls, text messages, or requests for simple things. At my property I currently have a yard that still has not gotten a final site cleanup and a pool pump and heater that won't work properly. Oh but don't worry if you ever get a hold of him (good luck) he'll give you lip service and tell you it will be done by the end of the week. The guy is a clown."