Evelyn's salon and spa

"I was referred to Trisha at Evelyn’s for a haircut and dye. I have been in Jacksonville for a year and didn’t have any luck with beauticians. I finally was able to go to Fleming Island and meet Trisha for a hair appointment. She was amazing both as a professional stylist and a person. She knew exactly what I wanted and needed and was such a pleasure. You can definitely tell she loves her profession and she shines with ability and personality. I am so happy I got the chance to meet her and discover her talent. I would recommend anyone to discover this hidden gem in Fleming Island. It’s well worth the beautiful drive."

"Love getting my hair done with Susan. She always does an outstanding job. We have been coming to Susan for over 15 years. Love her!"

"I rarely take the time to post a poor review but...Here’s My Story..I Decided that I wanted Eyelashes so I started researching online to make a selection. I came across ILashRX, LLC in Fleming Island and I booked an online appointment for what I thought was 1/16/18 @ 10am. I also had to add a Visa to hold the appointment. No big deal right???... . I had no intention of Not Showing. I show up for my appointment at 9:55am on that day. I had a really hard time finding the Salon because it wasn’t called ILashRX but was called Evelyn Salon & Day Spa. Anyways I walk in and check in with a lady up front and state that I have a 10am eyelash appointment. She advised to have a seat that someone will be with me shortly. I sit in the reception area from 9:55am-10:35am with no other contact. I get up and go back up to the girl that checked me in and tell her that I have to get back to work and that I can no longer wait. She said I am so sorry Tamaira Chesley is pregnant and might be in labor. I advised that is okay just please do not charge my Visa and that I was leaving. She advised they wouldn’t. Someone should have called Tamaira Chesley and advised that she had a client their waiting. The Staff should have immediately contacted The Technician and advised that you have a 10:00am Customer Here instead of letting them sit for 40 minutes I received a text the next day on 1/17/18 at 9:35am advising that my appointment is the same day at 10:00am. I work at our St Augustine Location so there is no way that I could be in Fleming Island for an Appointment so this must be a scheduling error. I immediately contacted Tamaira Chesley and left a detailed message on her voicemail. I followed up with a text advising of the above. She stated that the girls mentioned that I came in yesterday but my appointment was today. About that same time, I get a system generated text that stated “Tamaira Chesley at Evelyn Salon & Day Spa Received Your Payment of $123.05” I WAS FURIOUS considering all the above that had transpired in the past 48 Hours. Especially the fact that she advised that she has a 24 hour cancelation policy and acknowledged that she knew that I was at the Salon yesterday (for 40 min waiting) and I didn’t receive a call from her or her staff. At this point I decided to contact the owner of the Evelyn Salon & Day Spa and spoke with Evelyn. She was very pleasant on the phone and I explained what had happened. She stated that Tamaira Chesley which is the Owner of ILashRX, LLC is a Subcontractor and unfortunately, she cannot help. I completely disagree. The Visa Transaction was processed by Evelyn Salon & Day Spa. She did advise for me to call Tamaira Chesley direct that she would be fair considering the circumstances. I took her advice and did just that……….. I did not receive a return call from her. I have left messages for her and the only contact I’ve had has been by via text message. To say that I”M SPEECHLESS IS PUTTING IT MILDLY!!!!!. With being a Business Owner Myself I wanted to reach out to all Parties involved before I Posted this review. I know I would want the opportunity to know the facts and resolve the issue at hand. A bad impression goes a long way especially in our line of business. In a Service Driven Industry the lack of Professionalism shown was Shocking. This definitely was an eye opening experience for me. I have been in situations where a customer isn’t happy for whatever reason. I did whatever it took to win them over and made the situation right including writing off hundreds sometimes thousands to meet in the middle as far as a customer’s satisfaction. “The customer is always right” …..Right???.. Or you at least make them feel better about the circumstances. You always want a Customer to have a long lasting Positive Impression of your Staff and your Facility. Whether it is directly or indirectly it is a Reflection of you and your Business. I really hope the $123.05 (for services not rendered) was worth what could have been a potential long-term Client."

"Evelyn's Salon is a much welcomed relief to Fleming Island. Clean, and all staff are respectful of each other's customers. My stylist, Brittany, is a lovely Navy Vet who does an amazing job with this grey hair. Highly recommend this business."

"I have now had two cuts and one coloring from Jill at Evelyn's Salon. The cuts have been just perfect, and the coloring is one of the very best I've ever had. She is also just adorable, efficient, yet not with a feeling of rushing, and she does not overheat your scalp when drying and styling, which is bad for me because I have mild psoriasis. She has perfect manners, offers you something to drink, and she also has some beautiful bracelets that she makes, which may be for sale, not sure, and I noticed a lovely crystal necklace that I think she made, and I intend to find out more about her jewelry making. She herself is perfectly groomed and seems rested and healthy, not just one of those hairdressers with the bored look and a tired expression. She introduced me to Giovanna when I said I was interested in spa, but neither of them tried to pressure me into making a decision about future treatments right there and then. I really appreciate how clean it is in there, how on-time she runs, and that there is no loud, blasting music or loud, raucous talk. I go to relax, maybe chat a bit, but mostly just to relax and enjoy myself. Jill is well worth a 20% tip! My husband also thought she was adorable, and made her laugh at his little Scottish teasing way. Martha Graham, Green Cove Springs, FL"