Sears

"Purchased a $900 Sears Kenmore dishwasher just over one year ago and it suddenly died. Paid $100 for service diagnosis and was told it would cost $800 to repair this almost brand new appliance. I told the service tech I would be happy to pay the $800 if he could push the machine off the Brooklyn Bridge. Completely unsatisfactory response to this debacle on the part of Sears. DO NOT BUY FROM SEARS UNLESS YOU WANT TO BUY A NEW DISHWASHER ONCE A YEAR!!!"

"Sad to see an icon of yesterday fall so low in the retail sector once considered to big to fail. The one time have it all store ruined by MBA's and their corporate minded greed for a quick turnover dollar."

"I was completely amazed to find a Sears store still open. I thought they had all closed. We were there January 6th and it is shocking to see. It is so sad to see a store like this. There are no aisles anymore. Most of the shelving is gone. Nothing divided section from section. It almost looks like a storage area or a staging area for one last big sale. Almost no one was in the store. Everything was clean, bright, but it was like walking into a store that had closed. Only a few salespeople were around. This is why I dropped a star. I took advantage of actually finding some Sears Craftsman tools that are just not in the Ace Hardware or Lowe's stores today. The lady working in the Tools area acted annoyed I bought something. She was on her phone and told the person, "I have to go, someone is actually here." She had been on her phone the entire time I was in the store. Even though I tried to say something about how amazed I was to find the store and glad to find the tools., she just didn't say anything. Granted, it must be depressing to be in a store where no one comes in and it looks like a ghost town, but still if someone is buying, you should be nice to them. Encourage them to come back and bring their friends to buy more. It is truly sad to see Sears, the retailer that invented shopping from home, crushed by that very technique."

"I was shocked to see a Sears still open? Crazy that this place the original Amazon, a mail order business so big you could order a house, and Sears built the tallest building in the world just for office space? Now it's history crazy"

"The prices are markdown quite a bit. Every department has shrunken down in size and quantity. Jewelry department has only 2-3 cases of jewelry on display...the rest are empty. The look and feel is very much like a going out of business sale. Some good bargains."