Tropical Smoothie Cafe

"I love the ladies in the morning. I would have given this place a 5 stars if it wasn't for the employees that work in the afternoon evening hours. It's super unfortunate because I know the women in the morning work very hard and are just overall good with their job. They are polite, welcoming, and attentive. I always get a warm welcome when I come in the mornings. But the younger men that work in the afternoon when the managers are gone can NEVER get an order right. I literally order the same thing EVERYDAY! It's sad I can tell who is working by how my smoothie is made. I can't have too much sugar, so I sub mine for Splenda. Sometimes, they blend it and others, which seems to be at all the worst times when I'm rushing to work or don't have time to babysit them to make sure they blend it. But at the worst times, they don't blend it. To the point you're sipping chunks of whey protein, ice that gets stuck in the straw, etc. It's gotten to the point where I will no longer order Uber eats from them because they will forget straws, chips that come with your sandwich, or make an entirely different smoothie than what you ordered. It's SUPER frustrating, but when the sticker on the smoothie cup says one thing and you end up putting an entirely different smoothie in it, I can't trust that they are following any other instructions. Parking is one of the worst I've seen for a tropical smoothie location. Not their fault, just poor planning of whoever built this location."

"We had a few smoothies and their new chicken dish. Great on both items."

"The store manager was unprofessional and extremely rude. She was dancing around playing rock paper scissors for awhile To debate who needed to make the smoothie. I watched her mix up the smoothies she was making and when I asked if mine was ready she handed me a random one. I took one sip of the smoothie while I was walking out. When I asked for a refund based on the incorrect order I was told that because I tried it they refused any refund"

"Usually i love tropical smoothie but this location is disappointing. The girl making the smoothies was efficient and did great but i waited 40 minutes for my flatbread that i watched sit on the counter after coming out of the oven for 35 minutes. They need either higher more employees for lunch shifts or establish a better system for completing incoming orders."

"Parking was ample, place was clean and staff was FANTASTIC. Bianca and Neveah helped me make my choices with a super sweet smile. I even got a Thank You For Coming from most of them when we were leaving. Super happy to have this shop in Seffner."