Bella Caffè

"This place is amazing. My favorite is a caramel Frappuccino with an extra shot and added drizzle. I wish they had an ingredients list because my wife wants one but has allergies. According to the batista they don't carry an ingredients list."

"There were bags of bagels and muffins sitting in the hall on shelves that looked like they had been discounted as if they old to me. I grabbed a couple of bags and went up to the counter and I got the impression that the owner thought I was a complete idiot for thinking that was a day old shelf. He seemed very frustrated with me for taking up too much of his time even after I’d mentioned not sleeping for two days and my husband upstairs with internal bleeding. Ordered an everything bagel with two cream cheese and he said back to me, “you want a plain bagel, right?” I said, “no please, an Everything Bagel please.” He was frustrated and said, “okay two everything bagels and one cream cheese?” I said, no thank you, just one everything bagel with two cream cheeses, please.” He said very frustrated, “ customer changed her order again and she now wants only one everything bagel with two cream cheeses.“ I asked him if he was OK and he looked at me as if he could not believe anyone would ask him such a question, or maybe he looked at me as if, no I’m not OK and I just can’t talk about it. God bless him. He kept telling me there were other customers waiting and acting as though I wasn’t ordering fast enough when I made the mistake of putting the bag of bagels on the counter and then ordered an everything bagel with two cream cheeses and he just wasn’t getting it right. I’m concerned for this man. I’m not just saying I will pray for him and asking you to pray for him, but I will pray for him and hope that others whose comments about the customer service there were negative will pray for the employees. That goes for people who give you poor customer service everywhere. I was a customer service manager for most of my adult life and no matter what was going on with me I knew it was my job to be kind and sensitive to what others might be going through as well."

"I visited the Bella caffe in North Florida regional for the first time and had their frappe. I immediately recognized that drink as one of the best frappes I've had if not the best. The customer service was awesome too. Definitely a great first impression for me."

"Surprisingly great coffee for a cafe inside a hospital! I really liked the extra fancy touch of latte art. Coffee was strong and not too bitter. Prices are great. The pastries aren't bad either. Service was quick and it's located right next to the cafeteria. Definitely coming back here again!"