Rent the Runway

429 Lenox Avenue, Miami Beach, FL 33139

● Closed

1 2

Hours open

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Hours open

Monday:

9:00 AM - 6:00 PM

Tuesday:

9:00 AM - 6:00 PM

Wednesday:

9:00 AM - 6:00 PM

Thursday:

9:00 AM - 6:00 PM

Friday:

9:00 AM - 6:00 PM

Saturday:

Closed

Sunday:

Closed

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429 Lenox Ave., Miami Beach, FL 33139, United States

About the Business

Rent the Runway is a high-end clothing store located at 429 Lenox Avenue in Miami Beach, Florida. This innovative institution offers a unique concept where customers can rent designer dresses, gowns, and accessories for special occasions or everyday wear. With a wide selection of styles and sizes, Rent the Runway allows fashion-forward individuals to access luxury fashion without the commitment of purchasing. Visit us today to elevate your wardrobe and make a statement at your next event.

Reviews

Diana Ayvazyan:

"Awful experience with Rent the Runway and their customer service. I tried their 10-item plan for $ 99.The quality of the delivery was low - crumpled package, wrinkled clothes (photos attached). They don't look like they were cleaned properly and obviously, I didn't wear any of them. Another unpleasant experience was with their customer service chat - I tried to reach out to them via the website to clarify the details of my plan, and didn't get any clear responses to my questions - just the robot ones. They don't care if their clients are satisfied or not. Plus be ready to pay extra fees for everything - if you need an outfit for a specific date, even if you are not on the cheapest plan, they charge extra. If you want a specific outfit and don't want to pay extra, there is a very little chance that it becomes available when you need it, so you end up paying extra to make sure it is. I wouldn't be surprised if some outfits are on website only to showcase and they actually don't have it. They promise a free pick-up and actually it's a scam. If you schedule it nobody shows up. Make sure to drop off in UPS not to be charged extra. Don't waste your time and money on RTR."

1 year ago

nicole cartuyvels:

"Wish there were 0 stars. I rented a dress on January 12 for an event I have on March 17. I just received an email from the company today (March 9th) that the dress is no longer available and I only have until tomorrow to pick a replacement that would ship in time. Receiving this email only a week before my event is absolutely inconsiderate and beyond unprofessional. This is a horrible first impression of this company."

almost 2 years ago

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Rent the Runway

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About the Business

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