Tuscawilla Oaks Animal Hospital

"I am writing to express my frustration and disappointment with TOAH. My recent encounter has compelled me to share my experience as a warning to others. When my dog displayed symptoms resembling a cold, I diligently followed the clinic's automated appointment system, leaving a voicemail as instructed. To my surprise, the next day, they classified it as an emergency and imposed an additional fee, penalizing me for adhering to their guidelines. Upon arriving at the clinic, the persistent 45-minute wait for appointments became a standard, causing significant inconvenience. During the consultation, a comprehensive treatment plan was proposed, encompassing antibiotics, cough suppressant tablets, and nose drops. However, the provided itemized pricing list overlooked the heart guard cost, which the technician only informed me about AFTER I approved the plan, resulting in an unexpected $40 charge. This incident served as the tipping point for me, following a previous experience where I sought a quote for my dog's neuter procedure. The clinic insisted on an office visit, incurring costs, and subsequent blood work before disclosing the neuter procedure's price. To my dismay, the initially quoted amount of nearly $1,100 included an undisclosed stem cell bank fee. Even after its removal, the revised cost remained significantly high at nearly $800. These experiences have left me with the impression that TOAH prioritizes financial gains over transparency and honest practices. While the quality of service is acceptable, the clinic's excessive focus on fees makes it unsuitable for budget-conscious pet owners. I encourage others to explore alternative veterinary options."

"I had to take my fur baby to a vet and mine was not available immediately. I searched and found this establishment and was able to be fitted in first thing in the morning. I cannot express how amazing the techs, reception, and Dr. LaKeisha are! They explained everything to me in the step by step treatment plan created for my dog. They explained how the medications would work and answered any questions that I had without hesitation or aggravation. I highly, highly recommend them. The pricing to take my dog in to see them on the first visit was very reasonable and I will definitely bring him back and any future animals I may have!"

"Our munchkins, Mac and Cheese always get great care and service here. Everyone is always so pleasant and caring. The boys love Dr. McPherson."

"We have taken our Belgian Malinois here since we got her as a puppy. We’ve had such great experiences with all aspects of this vet that we’ve now switched our 12 year old mutt over to this vet. The TOAH team is exceptional, from the front desk to Dr. McPherson & Dr. Fullenwider. Charges and care plans are always clearly explained. The entire kennel team is a pleasure. Thank you Isabella, Kyla, and Rachael for always helping me schedule day play/boarding and taking care of our high energy pup. Thank you Amy, Sierra, and Victoria, too, for your patience and care for our puppy. We love the convenience of the TOAH app, and all the little touches that make each visit unique or personal, like the “boarding report card.” We recently boarded our Belgian here during our wedding and we didn’t have to think twice about the decision. The TOAH kennel put together the sweetest card from our pup. Highly recommend this vet for your pets!"