Publix Super Market at Southeast Plaza Shopping Center 884 Cypress Gardens Boulevard, Winter Haven, FL 33880

"I dropped off an envelope with the bakery so they could do a gender reveal cake for me. This is my first pregnancy so I was super excited to do one. I went to go pick up the cake and there was blue frosting on the outside. My bf tried to give the benefit of the doubt and say it was from like another cake they made and it just got on the outside. However, there was blue icing that was visible on the inside of the box as well, giving away what gender we were having before we could even cut into the cake. It was super upsetting especially since it’s my first kid and I wanted it to be special. I ended up not doing a party or anything. Really disappointed that their carelessness and lack of attention to detail ruined the gender reveal…"

"We love coming here for specific things. We love their deli, including their freshly fried chicken, sandwiches, seafood salad and stuffed salmon!!! The staff is friendly and, if you want, they'll carry your groceries to your car!!!"

"Went to get sushi for sushi Wednesday, the sushi was great and the chef was plesent as always. BUT!! The seafood/produce manager was ripping into one of the workers who was in charge of the fresh fish in the display, he had no regard for any customers around him, nor did he have any regard for his worker he was berating, he was putting him into abusive scenarios and questions instead of explaining what he was doing wrong in a professional manor. Poor guy was barely responding to his boss, he looked distraught. This is not the publix I know, and I feel as if it may be common knowledge that this dude is an A-Hole! I will gladly remove this rating as soon as soon as I know this has been handled."

"Do you know I like Publix? It’s nice clean got good carts, but I tell you there’s a young man that works there as a customer service and he is fantastic. His name is Hunter. I don’t know his last name but I understand that he’s moving to another area in Publix, all I can say is do not lose this fella because he’s the main reason I come in there"

"Normally this is one of my favorite places to shop. Today 08/12/2023 I went to the deli to get some turkey. There was 2 gentleman ahead of me while I patiently waited. Antonio was super helpful and doing what he could. I noticed several employees walk by and not even offer to help. You have a line forming and 2 other customers walked away due to the line and slow service. Antonio asked for helped and it took a little bit for another employee to come assist. However Dan just greeted us and said he would be right with us. However he just continued to get to go other's ready. Antonio did an awesome job and deserves a raise. I can't say much about his other employees other than to learn from him and when you see customer needed to be waited on don't be so hesitant to lend a hand."