The Home Depot

"Customer service just absolutely sucks no one wants to help you find anything just tell you an aisle the only person i got to help me was from the flooring dept. The paint counter was rude didn't bother to even serve me as a customer sent me on a wild goose change. It s a shame. Won't be shopping here again will take my business to Lowes."

"Well i Went there to buy paint for my driveway, because i hired a painter to paint it the next day. So I went there one evening and talked to an older gentleman who was working there in the paint department . I told him what i was looking for, and he took me to the isle that had cement paint, he was reading all the labels and the brochures. He asked me how many square feet it was and i told him that it will hold about One and 3/4’s cars in each half as it is a 2 car garage. So after 20 minutes or more he showed me this 5 gallon bucket of paint that said Granite paint for cement and driveways. @ $312.00 so he shook it up and i left with it. So my painter came back to paint the freshly power washed driveway. Took him about 2 or 3 hours. and he nearly got it covered. He said if i brought more that he would come back and touch it up. So the next daybWe went out to look at it and it looked pretty bad, It was all splochy in looking. Well I decided to wait another day and see if it would look better after drying another day. But it looked the same and i was really worried that I would get a letter from the HOA telling me to fix it, or get fined. So the more I thought about it the madder I got so I took pics and video of the Splochy looking driveway and went back to HD and went to the customer service and she called the manager of the paint department, Gisselle, and she looked at my pictures and video and decided that i needed more paint. I told her how I came into the store and asked a worker for help and the whole story. so she was nice to tell me if i brought one she would give me one free. So I brought them because I needed the driveway to look better then it did, and I would get fined by the HOA, and i didn’t want that! Well we got the second coat on and today it doesn’t look any better."

"This is My home store and I spend $12,000 last year. I'm a sub contractor doing drywall plaster stucco and Painting. Muds are cheaper than most materials. Still up 35+ percent I know Many clerks and and stalkers."

"I went to Home Depot in Punta Gorda Florida to buy counter tops for the existing cabinets for my kitchen. The process started out very good until the contractor that Home Depot hires to do the fabrication and installation came to look at my kitchen and make the template of the cabinets. As soon as the contractor pulled in my driveway I could tell that it was going to be a bad experience. First off, when the contractor called to set up the appointment to measure I asked them if they could measure with the old counters on the cabinets and they told me that they needed to come off. So I had to cancel that appointment because it took longer than expected to remove the old counters then I showed the contractor (IMEX)the sink I wanted installed into the new counter tops and without even looking at the box he said that they won't install the sink and I would need to buy one of theirs. OK what ever.. next he came and put a level on my cabinets and said that they wouldn't install the new counters on my old cabinets because they weren't level. He staged the level on the cabinets to show that they were out of level. When I questioned him on how he took the pictures he got very angry and his attitude got even worse. At that point I got very upset about how he was treating me in my own house I just told him never mind and leave my property. I will not be treated disrespectfully in my own house. I went back to Home Depot to cancel the order. At that point The woman that handles the customer installs charged me 100.00 for cancelling the appointment and and basically called me a liar about my side of the story. So never again will I use Home Depot for any installations projects. I've used Lowes many times in the past for doors and windows, kitchen cabinets, carpet and kitchen counter tops and was never treated with such disrespect. I would recommend checking out Lowes for all your installation needs and stay away from Home Depot. Be warned!"