PetSmart

"Went to this store to get a certain product, 'Under the Weather'. The store does carry the product, however, I was unable to locate it. I asked an employee, who then led me to the aisle that the product was to be located--it was not there. The item was IN STOCK, just in a box in the 'back room'. They were 'unable' to sell the product to me due to "it rings up the wrong price in our system, so we can't sell it". Seriously? You have what I want to give you money for, but because of a computer issue, you won't sell it? Smaller businesses, even chain businesses like this one, complain that Amazon, etc., is taking business from them. Well--Amazon DID take business from this store, but not because of pricing. Computer issue as a reason to not sell a product--sorry, that's a game I refuse to play."

"I came to this location for the first time to purchase fish. We bought the tank and fish products along with the new fish. They sold us 5 fish , sent us home without telling us to properly wait one week before putting any fish in its new habitat with its chemicals, next thing you know these fish were upside down and dead. I bought new fish and one of them got sick with redish spots on the mouth , i went back to the store and got help from store manager on what antibiotics should I give them, they sold us a product that also killed and made chemical burns on my fish. Now im left with no fish. This is so discourgaging. If you dont want anything to happen to your pets be very careful with seeking help from people that work here they care less."

"I recently took my Pomeranian, Sandy, in for a routine grooming at PetSmart in Bradenton, and I was very impressed with the service. The girls in the grooming salon were so friendly and welcoming, and they made Sandy feel very comfortable and at ease. They took the time to ask me about my preferences for Sandy's haircut, and they did a wonderful job of following my instructions. Sandy came out of the salon looking beautiful, clean, and happy! I would definitely recommend PetSmart Grooming in Bradenton to anyone looking for a great place to get their dog groomed. The staff is friendly and professional, and they take the time to make sure that your dog is comfortable and happy. I would definitely use them again!"

"Needed to take my 3 year old daughter to the bathroom and I will refuse to give my business to a store that can’t even have separate bathrooms for men and women. This is the appalling and atrocious genderless bathroom that we were forced to use. Absolutely disgusting, urinal- with no door- full of smelly pee. And the fact a man can walk in and pee while you’re in the only stall is insane!"

"First time to this particular Petsmart, and it seemed to have a much better selection of fish than the one in Sarasota... I think it was a bigger store as well... A lot more aquariums, lids, lights, and equipment... I'm definitely gonna revisit this store soon...!"