CVS Pharmacy

"I was using the Winn Dixie pharmacy, but when they closed down they transferred everyone to CVS. I thought I would give it a try. My only two experiences with them so far have been awful. I had gone to the clinic a month or so ago and was prescribed 4 different meds. When I left the clinic I went straight to CVS, which was like 15 mins away. When I got there I told them the doc had just sent 4 prescriptions over, and before I finished speaking, I was rudely interrupted and told it takes time for prescriptions to come through. Lo and behold, the second they looked, they saw all 4 had come through. They then told me it would be at least half an hour. I told them I would shop around the store while I waited. Silly me, thinking they would call or text when ready. I waited the 30 mins and then waited a little more because I didn't want to be pushy and like I said, I expected a call or text. Finally, after almost an hour, I walk up to the counter to check on them and they were filled. Would have been nice to be notified. I didn't think walking up and checking on them multiple times would have been appreciated. Then, they went to get them, and they couldn’t find them. The girl stocking the filled prescriptions misplaced it. I stood there for 5mins while she looked around confused and ignored me the whole time. There was no communication. She didn't even tell me, "Yes, they're ready"- she just looked at the computer and walked away to find them; So, I concluded they must be ready. The whole time she was searching, she still hadn't communicated anything to me. All I had were my assumptions. Was not happy about this, but brushed it off. Then, my doctor called in a new prescription for me the other day around 9:30am and I patiently waited for CVS to call, text, or even email me to let me know it was ready. Again, my mistake I suppose. I had to go to work, so I didn’t have a chance to call until the end of the day. I finally called around 7pm and they proceeded to tell me they don't have it in stock, and I'll need to have my doc send it to a different pharmacy.... are you kidding? They didn't think to alert their customer that they would not be filling their prescription?? So unprofessional and I'll be finding a new pharmacy."

"The drive-thru of this store is the slowest I have been to and I have been to Walgreens. Walgreens is even faster. I only go to CVS because my insurance forces me to, otherwise I would go somewhere else. They are closed from 130 to 2 for lunch. From what I understand. Pharmacist has to be in the pharmacy at all times so that's leading me to believe that they only have one pharmacist at a time. And that also leads me to leave that that is part of the reason why they are so slow. The girl who assisted me with my order walked up and just said be with you on a second and then walked away. And I didn't hear from her again until 2 or 3 more minutes. I waited 40 minutes in the drive through line just to get to the window. They may be short handed, but being short with people doesn't help the situation. When we're already upset over how long we're waiting and being forced to go there."

"As most of us needing our medications in a timely matter, likewise for us, and we picked ours up within the hour. Great commutation with the Phamacy technician. Highly recommend them for your local pharmacy."

"Only one drive through line 15 to 20 minutes in line. Only to be treated rather rudely by the lady in the window. Pretty disappointing overall."

"Horrible customer service. Pharmacy techs counseling my husband on inhaler use in front of other customers while not having a clue on his respiratory issues. Every time we get an inhaler refill the amount is incorrect. Then when he runs out they make us pay full price bc insurance covers a 3 month supply. Had it been filled correctly he would not have run short. Have to wait DAYs for the medication to be ready and deal with nasty rude staff when we go to pick it up."