Walgreens

"I had a few bad experiences but todays takes the cake. This Walgreens is the closest one to my home and is very convenient. The pharmacy seems understaffed and wait times are long. Today I had some confusion with a medication of a family member and I called at 1pm knowing that they go on break at 1:30. The employees in the pharmacy just kept me on hold from 1:00pm to 1:28 and then went on break 2 min early. It seems like the phone was bothering them because they would occasionally pick up the phone and put me on hold with out talking to me. Very often they have one employee attending to drive thru and walkins In comparison to other pharmacies in the area that have multiple employees (4+). This is very odd to me because im always getting marketing calls from Walgreens but they can seem to handle the customers they have. I have go to the trouble of contacting my family's physicians offices and changing the pharmacy preference."

"Horrid location. I’ve had so many problems with this location it would be hard to list. Cancelled prescriptions, lost prescriptions, totally incompetent pharmacists, but the worst was sitting in the drive through for over 30 min then several employees physically come outside to tell everyone in line to leave, they are closing. I had surgery and didn’t feel well enough to come in. I even had a pharmacist lie to me and give me a false name to report to management. She had a very unique accent and very identifiable. I have taken my meds elsewhere."

"Great staff for a very busy store. The store needs a person that they can use when the pharmacy gets backed up. I have seen where one person is handling drive through, phone calls and the pharmacy windows for in store pick-up and drop offs. At times I have called and got put on hold. Drove to the store while on hold and stood at the windows and saw the workers trying to get to everyone in the order they came. It puts stress on them and they are handling medications that they need to be able to take the time to make sure that they are giving medications correctly. Give them some help!"

"Speaking as someone who gets anxiety over injections, Go here if you need vaccines!! I've had to get a few vaccinations for immigration and regret not using this location before using the CVS down the street; whose staff seem untrained in how to painlessly administer shots, right down to botching one of my prior injections by fumbling the needle mid shot (extra ouch). They also had issues inputting my insurance information... not fun. By comparison the staff at this Walgreens location are well trained, there were zero issues with my insurance card, and there is a room dedicated to vaccinations!! (rather than being administered in an aisle) which was nice and made the whole experience much more relaxing. And I couldn't feel a thing! The pharmacist who administered my shots was a pro and very understanding when I admitted I get anxiety and dizziness/nausea from injections."

"Most experiences are ok here. Customer service is good, however having two employees standing out front smoking is not what I would recommend for a business. Prices are usually high, unless you catch a sale."