Chapman Insurance Group 14030 Metropolis Avenue, Fort Myers, FL 33912

"I would like recognize Travis for going above and beyond. We are under construction on our new home and requested a flood insurance estimate from Chapman Insurance Company. When we received the policy estimate, we were very surprised by the annual cost. I immediately connected with Travis and he spent time explaining all the details of the estimate and the reasons why the estimate was so high. However, he did not stop there, Travis took the initiative at 4:45pm on Friday afternoon to dig into the reason further. After working with the underwriter until 5:30 he realized the Elevation Certificate was incorrect and was negatively impacting our policy. We would not have identified this error if it was not for Travis. He went above beyond by taking the time to review every detail, connecting with the underwriter and then effectively communicating back to me what I need to do to revise the Elevation Certificate after hours on a Friday evening. I appreciate Travis for being a great partner and I would like to thank him for his time working with me to secure a Flood Insurance Policy."

"Richard Jacobs made a difficult job shopping for a new homeowners policy painless. His professionalism, knowledge and kindness are to be commended. I appreciate his prompt response to my many emails and phone calls. I am happy to have found a trusted insurance agent. Thank you Richard Jacobs and Chapman Insurance Group."

"Just over a month after opening a residential insurance policy with Citizens Insurance, we were notified by their Depopulation Unit that we were being migrated to a new insurer, with a substantial premium increase expected at renewal! Our first call was to Richard Jacobs at Chapman Insurance, and I'm very happy to report that he came through for us. Within a week, Richard had placed coverage with another underwriter, with superior coverage and terms to what we had with Citizens, much more flexible premium payment options, and with a 30% premium reduction from the cost of our Citizens coverage. Notably, the premium is just over half of what Citizens quoted as the best available opportunity in the market, and less than half of what Citizens told us to expect at our renewal with them, had our policy not been designated ineligible due to the private market offers they provided. In addition to sourcing superior coverage and terms at a lower price, Richard proved to be a pleasure to deal with: responsive, proactive, timely, and endlessly patient in discussing and explaining the Florida property insurance market. I have absolutely no hesitation in recommending Richard and the Chapman Insurance team to anyone looking for a professional, high-quality and consultative approach to placing insurance."

"Brittany is excellent at her job in finding decent insurance premiums. She is personable and cares about your needs. Brittany wastes no time getting the job done. She is definitely an asset to Chapman insurance. She will definitely be my insurance representative and deserves a five-star rating."

"I moved away from the area 2-yrs ago but have stuck with Chapman Insurance due to the outstanding service I get from Kayla. I've had several car changes and inquiries, and Kayla is always super friendly and patient with me. I.e., what if I change this or add that, bought, sold, etc, etc. She is efficient and detailed and always follows up on her word to call you back. Definitely recommend them...ask for Kayla!"