Lake ENT & Facial Plastic Surgery (Leesburg)

"Both my husband and myself are patients. My heart sees Dr Modona and I see Jennifer Pollard. We both love Lake ENT They’re very efficient and give us great service and care"

"My husband needed hearing aids & we went to Lake ENT. Amanda is absolutely AMAZING! If I could give her more stars, I would! She gave him a thorough test, worked around our schedule, explained everything in detail, and has been patient, understanding and professional! I can’t say enough nice things about this experience! I highly recommend her for any of your hearing needs!"

"If I could rate it a negative 20 stars I would. They are racist and unprofessional. I had an appointment 2:45 they asked me to arrive 30 min prior. I arrived at 1:45 signed on the paper my name, appt time(2:15), and arrival time 1:45. Asked where the bathroom is. The lady told me to sign in and she will be with me for paperwork, and showed me where the BR was. I sat 45 min. She never called me up for paperwork. Called every elderly individual after me except two people of the same race as me. I went back up she tells me I never signed in. Then tells me after finding the sign in that I have to reschedule because I didnt sign in until 2:15. When she saw she was wrong after rudely stating to me. Then tried to apologize and tell me she can fit me in. Such bad business and I will NEVER recommend or send business to them because I work healthcare too and its obvious they are VERY INCOMEPTENT."

"My total experience was with Dr. Brink and he is very pleasant and understanding. He gave me easy explanations to my specific problem and never rushed me in any way. Very professional attitude he had. He answered all my questions without hesitation and even totally explained what and how to control my balance issues that I was having. Put me totally at ease. The best doctor I have encountered since moving to the area 8 years ago. I would recommend him to everyone. The staff was also very good pleasant to both me and my husband. Carol Donato/Bill Donato"

"So I was hesitant to visit this office as a new patient because of the low rating. I have worked in the medical field for over 10 years and I know that you definitely want to check with your insurance to make sure the office is in network before visiting and also what testing is covered. So I'm almost positive those bad reviews were from patients that had no idea of any of that. Now for my experience there was absolutely wonderful from the time I got there till the time I left. Paperwork was a breeze, I was pulled back at the time of my appointment, the nurse was wonderful and waited with my two kids as they tested me, and then the provider Jennifer was awesome! She took her time with me and was very patient with my 3 year old whom likes to speak a lot! I recommend Lake ENT just double check with your insurance to make sure they are in network and what testing is covered. And as always you have a right to deny testing until you find out what your plan covers and at what cost."