Quest Diagnostics

"i had my labs done twice at this location and its really easy to book an appointment online. the check in process was done on a tablet and was super simple, Rebecca was awesome ❤️"

"I have always had a great experience when having blood tests done at this location. The techs are friendly, easy going, talkative and smooth with the needle (that's the best part). I can't imagine what it is like to stick people in the arms 50 times a day, so I try to be as cool and easy going as they are. An easy patient makes for an easy experience."

"I have never had an issue with them. Just MAKE SURE YOU BRING YOUR LAB ORDERS! The folks are super nice and efficient but quick."

"If I can give this place zero stars I would. I am livid! They really don’t care here. The first appointment I told the girl I am nervous and I don’t like needles. I told her I needed the butterfly needle. She asked “If I thought I needed it or if I did need it, because they were in short supply of them.” I said needed! I was having glucose test done so she said I will be there for an hour. No problem. Then she called me back to do it, I then started hyperventilating as she couldn’t find my veins, then she became concerned about me not liking needles. I then started blacking out, she said come back next week. She was ok to work with, very knowledgeable, could be a lot more empathetic. Came back a week later, computer allowed me to come in at 10:10. Drove 20 min to get there, and once I got there the lady said we can’t do the test because we close at 11. She could not understand my frustration about me driving 20 min to be told they could not do the test because it would be after 11. I pointed out the computer system allowed me to choose this test at this time. If there was a problem I should have not been able to do it. No where on the website does it say any tests that take beyond closing is not doable. She said it was the computer and my fault for choosing a test that went beyond 11. So, that means they kick everyone out at 11? They stop drawing customer’s blood and say it’s 11, get out? She then tells me I’m rude and I will be told to leave. I even asked her if she understood my frustration and she didn’t say anything! No manager on site and wasn’t given a phone number to complain to. Not only did I waste gas, time, and severe anxiety about a needle is wasted again for the second week. Made an appointment for next week for a third try! Meaning 120 min of driving and having anxiety again. I’m going to ask my doctor for a new place for blood work, this is just ridiculous! Change the website for certain tests at certain hours or put on the website saying anything beyond closing is not doable!!!!"

"1st time there, no appointment because I go in the afternoons, but it was 1st day after holiday weekend. But despite being busy they were still very fast getting me back. Check in process is quick and easy. We had an issue because the orders my doc's office faxed hadn't reached them. But rather than tell me to come back (which other places might have done) the person at Quest got on the phone, managed to get thru the phone tree my large PC group has to reach a live person, and got the orders resent very quickly. And in addition this person gave me the quickest painless "stick" I've ever had. Oh, and it's only been 2 days and they're already posting lab results online -- their online portal is also really good. All in all, great customer service, very speedy, and most efficient place I've ever been. I was seriously impressed and glad I tried them out -- I'll be using them from now on."