Chwa Hollywood

"I had a 5pm dinner reservation. We arrived on time , we stood and waited about 15 minutes until I went over to two employees who are going over a bill with a customer. The young lady that was working the bar, said something pretty rude and went back to the bar. The music was to loud I couldn’t make out what was said. She had short blond curly hair. Wondering if I didn’t take the initiative to go to them how long would they have left us standing there. Then when the other worker was done assisting the previous guest, he seemed annoyed and or frustrated and told me brunch is about over. I told him I was not there for brunch that we had dinner reservations. He then escorted us to our table and shortly after our waitress came. She was very pleasant, friendly and helpful, she mentioned she just came back to work there. The overall restaurant was nice the DJ was great enjoyed the music he played everything not just Haitian music, the music was really loud though, causing us not hear each other. The food was good, a little disappointed that the menu was limited we couldn’t order conch or lobster. Maybe that worked out in my favor. I ended up with jerk chicken plantains and peas and rice with a Mimi Punch my bill was $47.00 not including tip. I can’t even imagine how much the conch that I wanted would’ve been. Another thing they need to update the menus, QR code didn’t even work. I asked how much the Snapper was and was told small one started at $35 so imagine the conch and lobster. It’s really cute inside the aesthetics are there as well. I hate to do this to Black Own Restaurant in February, but I have to tell the truth! I hope that they are reading this and will address some areas in this business. Would like to revisit and have a better experience."

"For a restaurant that is more in the high end I expect my service to be immaculate. First of all their website is down which is annoying. Secondly the waiter came and didn’t greet his self, he just ask if we are ready. Water wasn’t place on the table, utensils wasn’t placed on the table. My sister and cousin food came before our drinks. Drinks were watered down!! I’m asking for my food the whole entire time what I wanted they didn’t have. Waiter did try to accommodate me however, I was over the services at this point. You can tell this place has a lack of staff. Our waiter was basically the only waiter there."

"Arrived for a birthday dinner at 8pm. We had reservations for a table of 25 people. No one welcomed or sat us. After being stared at for a bit, we went and sat ourselves to wait on the remaining birthday guests. No one approached us. Birthday person had to walk over to waitress staff, before we could be acknowledged 20 minutes AFTER they were spoken to by the birthday person. My wing appetizer order was taken at 9:40 and never arrived. I left at 10:50. Water was placed on the table for only 10 people at 10:45. Considering less than half of the establishment had guests and 3 sets of tables were occupied, there was no excuse for this lack of care and service. Beyond ridiculous service. I dont want or need a generic, uncaring response from Management. I need you to do better since base on previous posts, no effort had been made to date to improve serve."

"The tacos were cold, and drinks watered down. The service was very poor! I mean, you felt the attitude. However, the DJ was pretty good. I wish they didn't have extracurricular activities tonight. Anyway, I will not go back. Kinda sad cause the ambiance really seems dope on social media!"

"Pros: The vibe is amazing. The ambience is amazing. DJ is definitely one of the best I’ve heard in south Florida hands down! Food was great and well seasoned which was definitely a pleasant surprise. Hookah was wayyy better than any hookah I’ve had in south Florida. Cons: service is god awful. they are definitely understaffed and it’s basically one or two people doing everything. Waited forever for everything to arrive but the first order of food. Legitimately almost got up and poured ourselves water. Despite all of that, I’d return for the music, food and ambience knowing everything will take forever. The music definitely set the vibe"