Santé Plus Medical Center | Lehigh Acres | Florida Blue Doctor

"Very disorganized, and it's hard to understand a lot of the staff. I arrived on time but it took a while to see anyone because there was only one doctor working. He wasn't the one I made an appointment for and I only found out they weren't there after I got there. The intake nurse called me by my middle name and I would often have to use different words because she didn't understand. Was left in a cold room for a while before the doctor finally saw me. He thought I was only there for nausea, which I reported to the nurse but I was really there for an annual checkup. He never asked what was going on or for specifics and was in the middle of telling me I was on too many medications before I had to tell him I was there for an annual checkup. I came by a few days later for scheduled lab works and was given a cup to pee in. I was never told beforehand that there would be a urine test so I was empty and spent the next few hours trying to push out what wasn't there before giving up."

"My only reason for giving four stars is this specific location is typically unorganized and it takes a long time for a nurse to call you in for intake (even if you’re on time or early). Other than the long wait times and disorganization, the staff are generally friendly and are just trying their best. -A"

"This is one of the best one I have been visiting therefore I used to go at the one in Fort Myers Soon as I visit the one in Lee BLVD i started to comes to see my doctor at the one in Lehigh they gave great service and the team are very friendly and kind"

"Front desk Lehigh is the best. I love the people the doctors the way they take care of me and my husband I just want to say thank you!!"

"Dr. Angela Colon Santiago is a great doctor. Very happy with her work she done on me every visit. The front desk staff on the other hand are very rude, unprofessional, and hard to understand their English. I have had to call or go in numerous times to find out why they called for tests, I go into the office where they claim they don't know why they called me. They are very unorganized. They need to have more clearly speaking English medical assistants working there so people understand what they are saying."