Five Guys

"It's just another quick food burger joint, if there isn't a long line. Counter service only. Food (burgers) is all right. Prices high for what you get. Fries too salty but good and they give you a lot more than you need (get the small order). No atmosphere except signs saying how great their food is. One great perk: free peanuts, a nice touch. Adequate free parking."

"I always place an order for online pickup and most of the time the service is good. I follow all of the steps on notifying I’m here. But this time as I’m waiting for my order for 15 minutes, it’s been sitting on top of the fry station waiting on fries that has been given to other customers which I totally understand for dine in guests. My order was also called out that I was here for pickup even. They remade my order but did not seem happy about it. I do appreciate that they decided to remake the order without me having to ask but I did notify the employee that my order has been lukewarm the past several times I had picked up so I don’t believe that the burgers were still hot as he had mentioned. I always leave a tip at every food establishment hoping that the service will be great. But I guess leaving a tip nowadays is just a company asking for extra money because the service can be hit or miss. That’s why I left a 3 star."

"The employee who attended us, Zion was a man of a few words that acclimated charisma equivalent to that of a WWE superstar. He rizzed his way into my heart to the point that I needed to make this review since my gf and I were laughing after our interaction at this location. If he ain’t a manager then I’m happy to see that he’s on his way to being one, whether here or elsewhere. May he and his co-workers be blessed by the stars so that he can rizz himself into other customer hearts in a professional fashion. Location was also very clean, smelled nice, and looked very organized. Don’t be surprised if I come back just to get professionally rizzed again."

"The atmosphere in the Sunrise location is wildly uncomfortable for the customer. The person I assume is the manager was passive aggressively yelling at the other employees to welcome customers in at the door to which every employee rolled their eyes at. Some employees who were on break were catcalling to other employees who were working, distracting them and pulling them away from working while the number of orders piled up. People from online orders, not myself, came in to realize that their order wasn't even started to be made. I was considering dining in, but after seeing all of that, I wanted to get out of there as soon as possible. I ordered a little bacon cheeseburger, fries, and a milkshake. I had to wait 30 minutes from when I ordered to receive my food and they forgot the milkshake, which made me wait longer while my food got cold. I had to tell them what my milkshake order was 3 times before they started making it, and then I found out they got my food order wrong as well; they forgot the bacon. This is horrible service and I wouldn't consider it "fast" food or "quick service" food. I've gotten my food faster and more correct at a sit down restaurant with multiple people at the table rather than just me. The food itself was just okay. Kind of what you'd expect, but with the service given, it was cold. The burger was a bit overcooked and the fries were mushy. The milkshake was pretty good, though. The management should be working to create a comfortable environment for everyone rather than a hostile workplace for employees and an uncomfortable experience for customers, and the training for the employees should be improved. It's clear that the people working here don't care about what they're doing or the customer experience. I won't be going back here and will need to find a new place to satisfy my burger craving."

"Our order was made perfectly. Food was hot, fresh, & delicious. Lobby was very clean. Staff greeted me promptly when we entered and they were very courteous and efficient. Manager was running the show like a pro. This kind of Quality staff is missing from most similar restaurants nowadays. Highly recommend this Five Guys location."