Tropical Smoothie Cafe 211 Gulf Breeze Parkway, Gulf Breeze, FL 32561

"I went here years before, maybe 4 years ago when I was a student. I was disappointed then and was disappointed now. I always get a cranberry truffle regardless of the time of the year because the ingredients are kept year round. Every location I’ve been to makes it with no issue. They refused to make it and got an attitude about it. I ordered a Bahama mama and received a blueberry bliss. The lettuce was wilted and was just overall mediocre at best. Both times, the service is subpar, the food is below average and it’s just an unpleasant experience. I would normal have the smoothie remade but we had an event to be at and couldn’t waste anymore time. I would just avoid."

"Everyone who works here has been super friendly. My order has always been correct and quick! Thank y’all!"

"Exceptional Customer Service at Tropical Smoothie Cafe in Gulf Breeze, FL I recently had the pleasure of visiting Tropical Smoothie Cafe in Gulf Breeze and experienced a remarkable level of customer service, particularly from a staff member named Monique. I would like to take a moment to commend her for going above and beyond in ensuring a positive experience for me, despite an unfortunate incident. During my visit, I accidentally spilled a smoothie on the floor. Without hesitation, I offered to clean up the mess myself. However, Monique insisted on taking care of the situation. What truly impressed me was her unwavering professionalism and genuine concern while dealing with the spill. Not once did she exhibit any attitude or lose her cool, which is sadly rare in today's society. Monique's approach to customer service exemplified excellence. She quickly grabbed the necessary cleaning supplies and efficiently tidied up the smoothie spill. Throughout the process, she remained friendly, attentive, and focused on providing exceptional service. Her dedication to her role at Tropical Smoothie Cafe was evident, and her actions left a lasting positive impression on me. In a world where good customer service can often be hard to come by, Monique's conduct is truly commendable. Her willingness to take responsibility for cleaning the mess, even though I offered to help, showcases the genuine care she has for both her customers and the establishment she represents. I left Tropical Smoothie Cafe feeling grateful for Monique's service and impressed by the overall experience. Her exceptional dedication sets an inspiring benchmark for the rest of the team, making this cafe an outstanding place to visit. I highly recommend Tropical Smoothie Cafe in Gulf Breeze to anyone seeking not only delicious smoothies but also outstanding customer service. Monique's professionalism and customer-centric approach make this establishment stand out from the rest. Bravo, Monique, and thank you for your exceptional service! Sincerely, Matthew Purvis"

"Generally I love Tropical Smoothie but the staff here is awful. Discussing their complaints about management as if I didn't even exist as a customer. I'll be back because I like the food but they are about to lose me."

"Smoothie was good, fresh and flavorful. The wrap was just ok. The service was ok. Staffing was awful. The young lady who made our smoothies was great - however, they were short staffed and she was slammed with online ordering and in-store orders. She was on her "A game ". I wish I could remember her name. The person helping her was terrible and slow. By the time the Smoothie Maker made 10 smoothies, the other gal didn't even have my daughters wrap done. In my own opinion, make one thing Great and stick to it... don't make a bunch of mediocre things and think you can have a successful business...it just draws bad reviews. Stick to smoothies only and get some dedicated staff."