Helzberg Diamonds

"I have purchased a few pieces from here and usually have nice employees assist me. However, today when coming for my quarterly jewelry inspection I was met with an older light skin black lady with an horrible demeanor. I came in as she was wiping down the glass and kindly greeted her and asked “Hi, do you know who I can chat with about jewelry inspection and cleaning.” She bluntly and condescendingly said “we do cleaning and inspection” while continuing to clean and barely paying me any mind. I said “yes, do you know who I can have help me with that?” She dryly said “any of the employees” I said “great so can I have you help me with this?” She let out a sigh annoyed that I was asking her for help and I said “don’t worry about it I’ll ask someone else”. I really hope her day gets better because she definitely put a damper on mine with her attitude. 01/05/2024 about noon"

"We thoroughly enjoyed our experience at Helzberg Diamonds!! Looking at the diamonds under the microscope made my heart so happy. Sonila is absolutely wonderful & amazing!! Shop in store. It's so much better and you gain more knowledge."

"We have been seeing Christina at this location for over a year now and she has hands down been one of the sweetest and most caring people we have ever met. She gave so much helpful information and was able to answer every question! She made everything so personal to who we were as a couple. We cannot say enough good things about her. My fiancée Lora and I are so grateful for her and her amazing customer service!"

"We LOVE this Helzberg location! They’ve helped us with everything from purchases to repairs to custom pieces. I’ll never trust a different jeweler with any of my business- they always come back flawlessly. We recently moved to Charlotte but still make the 4 hour drive to see Caroline and Jim for all our jewelry needs! The store might sell the “I am loved” collection, but these staff members will truly make you feel as such."

"My husband and I had to drive to the Buford store as they shut down the store we used to shop at in Asheville, NC. We weren't too excited about the longer drive but went to get my wedding set checked for the warranty. The staff was so inviting and friendly. My rings were cleaned and checked. Hubby decided I needed a new ring, and I got him a new watch (our birthdays and Christmas gifts). Since the drive is long and I'm handicapped they offered to send me my ring in the mail to save us the trip to pick it up. It only took 2 weeks and I received it today ... I'm soooo happy with it and will continue to visit this store. Thank you to the employees. You're wonderful and the reason we will return!!"