Zales

"I have been buying jewelry for my wife here for years! Ming has been helping us in the selection, always informing me of the best deals and she has an eye for my wife's style. She even has stayed late just to help us make a purchase! 5 stars for Ming!"

"Ming is always extremely helpful when shopping for jewelry. She is knowledgeable and will patiently answer your questions. If you are looking for a nice piece of jewelry be sure to stop by Zales and ask for Ming. You will be in good hands!"

"The ladies at this location are so gracious and patient. They are amazing at what they do and I would highly recommend. When I lost my son, I walked into this location in hopes they had jewelry I could purchase to memorialize my baby. They didn't in store, but Tonya immediatly started looking online as well as searching through catalogs for something I would be happy with. Once Donna the manager caught wind of the search, she too began to help until we found the perfect necklace I could get engraved. Within 2 weeks, Donna contacted me to pick up my necklace and although it was a sad time, when I got there the ladies were all so sweet and understanding. Gale consoleded me and they all allowed me the time to grieve in their presence. I hope they know how much I appreciate that. Since then, I've only made purchases of jewelry from Zales and I continue to recommend this location whenever I get the opportunity. I don't worry about pushy sales people here because there is none and I know the quality of the jewelry will be desirable. Thank you Donna, Tonya and Gale for being such amazing humans. Zales is lucky to have you all there!"

"Zales Mall of Georgia - Donna the store manager did an excellent job of resolving a very complicated situation. She did it with the utmost professionalism and calmness. Me and my wife had an 11 year old account from when I originally married my wife in Portland, OR. After several attempts with the counter representative I asked for the manager. Donna was very understanding and was able to link my 11 year old account to our new one in Georgia where we had upgraded the original ring purchase from Oregon. Zales has an excellent store manager in Donna. She deserves a raise. I am the Director of Quality Control for an extremely large electrical company and I would be happy to have her on my team. Don’t lose your best employees Zales! She is a company woman and really takes her job seriously. I admit I wasn’t the easiest person to deal with but Donna was able to ease my worries and get the job done. Kudos Mrs. Donna! @The president of Zales, you should want more people like Donna. She is making and saving a lot of money for you. At first I had told my wife I would never do business with Zales ever again but after dealing with Donna you have a customer for life! Jeffrey B Herrig."

"Went to get my wedding band and engagement ring was greates by Gail and from there she made my visit super easy and quick NOT EVEN WASTING MY TIME WE GOT DOWN TO BUSINESS AMAZING CUSTOMER SERVICE FROM HER!!!! Way to go Gail Will come back to get my husbands RING HERE WITH HER ALSO"