American Rooter Services

"Woke up this morning to find a puddle of water in the master bathroom, and was sure I had a leak where the toilet tank connected to the base. Called American Rooter Services, and they were able to get someone out in a couple hours. They said the technician would call me when he was on his way. Sure enough, Mike called to let me know he was about forty minutes out. I appreciate the communication. After taking a quick look, Mike saw that our tank had a crack in it and it was the source of the leak. The bad news was we needed to replace the toilet, the good news was Mike did a better job with the replacement installation than the plumbers did when they installed the original one during our renovation! Mike took the time to explain to me what needed to be done, and why the original toilet was installed incorrectly. He also warned me that if the original plastic flange was damaged, it might be a bigger job. Fortunately, as he showed me, it was not. Mike the proceeded to replace the old toilet with a new one and add an additional silicon seal between the floor and the toilet, also something that was not in place before. I give Mike a full five out of five star rating for his honesty, industriousness and patience with my questions. I’d happily recommend him to anyone for their plumbing projects!"

"Alex helped me out on a same day call. He never tried to up-sell me and showed genuine concern for my water line issues. He arrived on time and did not leave until the job was done. If you want professional level work at a fair price, just ask for Alex!"

"The tech that responded to my request was remarkable. Alex was not only very knowledgeable, but he also taught as he worked. He was very patient with me and never became hesitant to answer any and all of my concerns including my curiosity to what he was doing and why. If I have any other plumbing issues I am going to request Alex hands down. Thank you for your service Alex. Keep up the professional work and continue to serve with a smile giving laughter and remain positive and patient. I see you going beyond your position. Thank you again. NO MORE LEAKS!!! Until next, take care!"

"Alex was AMAZING! He was very respectful of our home and he made sure to communicate to us effectively what he was doing to fix our issue. He was friendly, knowledgeable and professional during his visit. We truly appreciate him repairing our shower in a timely fashion. Thank you Alex!"

"We had a line break. Alex and Valentin were the ones who came and solved our problems. Very hardworking and so kind. They stayed to make sure we had got water as well."