Big Deal Pawn & Shop

"Don't waste your time with new store management. Old bald guy. Devalued my stuff to basically zero even though I've pawned here 15 times. I hope Brian finds a new job."

"Big Deal is the real deal. It doesn’t matter what level of service I need. A loan or just shopping for a deal. Brian and the rest of the Big Dealers have always provided level 10 service."

"I’m having a issue out of Big Deal Pawn surprisingly. I relocated to a different state 600 miles away I’ve been gone 5 1/2 months. I’ve been doing business with them for 8 years never had any issues. But now all of a sudden I can’t get through after calling a dozen times the past 3 days. I need to get a log in code to pay via the app on a shoe pawn I have their. A pair of $525 designer blue/white Bally shoes that’s been with them for a while since I relocated. I just need someone to reach out to me that way I can make a payment & not lose my shoes. Thanks, Jarvis (I’m shocked this has never happen with them but I’m being told they just changed management and sum other stuff,etc)"

"I really like this place so I'm giving a five star. But one thing does bother me. If you advertise a 6 o'clock closing time on your door and on the internet the actually close at six. NOT EARLIER!! I drove over an hour to come make a purchase and when I arrived at 5:30pm your store was closed. So not only was an hour of sitting in traffic to get there a complete waste of time but the gas used was also a waste and gas isn't cheap. Either advertise your correct closing time, or actually close at the time you do advertise. Or at least add to your store voice-mail that you've closed early. I love the store but the complete waste of time and gas I've had to deal with is really unacceptable. As it's really the only flaw I'm still giving five stars but I am really pissed that after rushing to get to the store before the stated closing time and using all my gas. I arrive to find the doors locked 30 minutes before the closing time. Please do something to remedy this issue as there are multiple things that could've been done to ensure situations like this don't happen to your customers. Like changing the closing time on Google. Or putting it in the voice-mail. Or changing the sign on the door."

"Brain and Kaitlyn were amazing!! From Brians patience with me on the phone. To me entering the store and Kaitlyn treating me as a regular. Both were very helpful and knowledgeable. Just and overall great experience truly walked out feeling BLESSED!! So I will definitely make the trip from N.J back to G.A.. Big Shout out to Brian and Kaitlyn Thank you!!"